Jayla Rae
White Lake
Summary
Quick to learn new systems and processes with a strong drive for growth and improvement. Reliable, adaptable, and composed under pressure, with the ability to maintain positive relationships while handling both technical production work and physically demanding tasks efficiently and professionally.
Overview
4
4
years of professional experience
Work History
Fine Dining Server
Aria Restaurant
West Bloomfield
09.2025 - Current
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
- Upheld the restaurant's high standards of etiquette, hospitality, and customer service.
- Managed multiple tables efficiently while maintaining an attentive and unobtrusive service.
- Implemented and adhered to health and safety protocols to ensure a safe dining environment.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Demonstrated knowledge of wine list, menus, and recommended wines and dishes based on customer preferences.
Server
The 4th Tavern Restaurant
Waterford
05.2024 - Current
- Provided excellent customer service in a fast-paced restaurant environment.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Stocked service areas with supplies during slow periods.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Production Lead
Mato & Hash
Farmington Hills
04.2022 - 05.2024
- Managed workflow, press setup, ink mixing, and production scheduling for high-volume apparel orders.
- Conducted quality checks to ensure color accuracy, print alignment, and customer satisfaction.
- Coordinated with management and clients to prioritize rush orders to meet production goals.
- Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
- Resolved any issues related to the functioning of embroidery machines quickly and efficiently.
- Measured fabric pieces accurately using rulers or measuring tapes before loading them into the embroidery machines.
Education
Some College (No Degree) - Health Sciences
Oakland Community College
Bloomfield Hills, MI05-2026
Skills
- Multitasking and prioritization
- Team building
- Patience and empathy
- Strong communication skills
- POS system operations
- Health and safety
- Effective customer upselling
Languages
English
Professional
Affiliations
- Student Enrichment Volunteer - (2023-2025)
Timeline
Fine Dining Server
Aria Restaurant
09.2025 - Current
Server
The 4th Tavern Restaurant
05.2024 - Current
Production Lead
Mato & Hash
04.2022 - 05.2024
Some College (No Degree) - Health Sciences
Oakland Community College