Hi, I’m
Jayla Stampley-Olden
Palos Hills,Illinois
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Keeps supplies stocked, areas cleared and hazards eliminated. Offering 5 years of experience in customer service.
Overview
5
years of professional experience
2
Certification
Work History
Gia's Market And Bistro
Food, Alcohol and Game Attendant
06.2024 - Current
Job overview
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
- Provided exceptional customer service by promptly addressing guest needs and requests.
- Maintained accurate records of customer transactions, adhering to confidentiality requirements and data protection protocols.
Menards
Front End Customer Service Associate
04.2023 - 05.2024
Job overview
- Managed returns and exchanges, maintaining professionalism while adhering to company policies.
- Kept inventory well-stocked at the front end displays, making it easy for customers to find popular items quickly.
- Assisted in training new team members, sharing best practices for providing excellent customer service.
- Prevented loss by identifying potential fraudulent activities or discrepancies during checkout processes.
- Collected and returned unpurchased or returned items to correct shelf locations.
Big Pauly's Wood Fired Pizza
Restaurant Team Member
03.2022 - 03.2023
Job overview
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
- Worked with TOAST system to place orders, manage bills, and handle complimentary items.
- Demonstrated knowledge of menu items and corresponding ingredients.
TJ Maxx, TJX Companies
Store Associate
12.2021 - 01.2022
Job overview
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Coldstone Creamy
Crew Member
01.2020 - 08.2021
Job overview
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Trained new team members on procedures, customer service, and sales techniques.
- Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Jewels Osco
Cashier
07.2019 - 10.2019
Job overview
- Restocked and organized merchandise in front lanes.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Plainfield East High SchoolPlainfield, IL
High School Diploma
05.2020
University Overview
- 4.25 GPA
- Professional Development: College Level Orientation To Business and College Level Entrepreneurship
- Extracurricular Activities: Volleyball and Softball Team
Skills
Cash Handling
Customer Service
Cleaning procedures
Supply Restocking
Return and Exchange Processing
Employee Training
Inventory Stocking
Liquor regulations and compliance
Drawer balancing
ID Verification
POS Systems
Written and verbal communication
Certification
- Illinois BASSET SERVER / SELLER CERTIFICATION, 360training.com dba Learn2Serve - 06/11/2024 through 06/11/2027
- Learn2Serve Food Handler Training Course, 360 Training Learn 2 Serve - 06/10/2024 through 06/10/2027
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Food, Alcohol and Game Attendant
Gia's Market And Bistro
06.2024 - Current
Front End Customer Service Associate
Menards
04.2023 - 05.2024
Restaurant Team Member
Big Pauly's Wood Fired Pizza
03.2022 - 03.2023
Store Associate
TJ Maxx, TJX Companies
12.2021 - 01.2022
Crew Member
Coldstone Creamy
01.2020 - 08.2021
Cashier
Jewels Osco
07.2019 - 10.2019
Plainfield East High School
High School Diploma