Summary
Overview
Work History
Education
Skills
Affiliations
Becoming a Business Owner
References
Timeline
Generic

Jayla Townsend

Lilburn,GA

Summary

Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Party Host, FOH Cafe Employee

Urban Air
Kennesaw, GA
02.2024 - Current
  • Greeted guests and provided them with party information.
  • Organized seating arrangements, decorations, and food supplies.
  • Handled questions and concerns of attendees
  • Ensured that all areas of the venue were kept clean throughout the duration of the party.
  • Gathered guest feedback on event experience

Student Assistant

Kennesaw State University Bookstore
Kennesaw, GA
05.2021 - 07.2024
  • Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
  • Maintained the bookstore databases by organizing books according to the author name.
  • Answered incoming phone calls to address questions or transfer to appropriate staff members.
  • Managed office supplies inventory by ordering materials when necessary and tracking usage.

Sales Associate

Bath & Body Works
Kennesaw, GA
10.2022 - 02.2024
  • Delivered high-quality client support
  • Provided accurate information about products, prices and services.
  • Utilized POS system to process sales
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Highlighted key benefits in alignment with client needs

Education

Bachelor of Science - Criminal Justice

Kennesaw State University
Kennesaw, GA
05-2024

Skills

  • Customer Service
  • Reservation planning
  • Teamwork and Collaboration
  • Attention to Detail
  • Engaging personality
  • Social Media Promotion

Affiliations

  • I do hair for my family in my spare time but I am looking to elevate my skills into a business and open the doors for family, friends and new faces.

Becoming a Business Owner

  • I started doing hair when I was 17 years old. I've only ever done my own hair since then until the year of 2023 when I started doing my sister's hair. Since then I've been wanting to take it serious and wanted to someday own my own business and do hair for anyone. My sister and my parents have their owns businesses which inspired me because I've never thought of being a business owner. Through the years of college I thought that being a lawyer was my dream career but it's not something I see myself being happy with. I like to make people feel pretty and confident after getting their hair done and that's all I've ever felt when I would do my own hair. With technology advancing by the minute, my skills with promoting my mother's popcorn business and my sister's baking business has gotten better and better as well. But I want to expand my skills with marketing digitally and help not only my family gain clientele but myself as well when I start my hair business. I am beginning to invest in classes on how to improve my skills to soon then receive a certificate from them as well. Being my own boss is my passion.

References

References available upon request.

Timeline

Party Host, FOH Cafe Employee

Urban Air
02.2024 - Current

Sales Associate

Bath & Body Works
10.2022 - 02.2024

Student Assistant

Kennesaw State University Bookstore
05.2021 - 07.2024

Bachelor of Science - Criminal Justice

Kennesaw State University
Jayla Townsend