Jayla Washington
Fort Worth,TX
Summary
Reliable and hardworking warehouse operator committed to getting each job done as quickly, efficiently and safely as possible. Warehouse worker with strong work ethic and 4+ years hands-on experience. Reliable Warehouse Worker with extensive experience , counterbalance , electric pallet jack-and a none electrical. Exceptional problem solver with an abundance of intuitive ideas and management potential.
Overview
6
6
years of professional experience
Work History
Quality Control
Greif Brothers
11.2020 - Current
- Pallet Jack
- Inspect Product Quality
- Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded
- Discarded and rejected products, materials and equipment that did not meet specifications
- Inspected and packaged products meticulously according to manufacturing specifications.
- Identified and helped resolve product issues.
- Return items to vendors domestic and international.
- Organize wrong item claims.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Provided feedback to production team regarding product quality.
- Sampled products to verify compliance with standards
- Repaired faults, reassembled products, and completed additional tests.
- Updated quality control records and reports.
- Utilized quality control software to track and analyze product data.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Completed precise measurements using special tools.
Inbound Call Center Representative
Dialamerica
09.2019 - 12.2019
- Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly
- Customer Inquiries address and solve
- Proficiency In Conflict Resolution
- High Standards
- Active Listening Skills
- High Call Volume
- Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Conveyor Loader
Hobby Lobby Warehouse
04.2018 - 08.2018
- Used item numbers to properly stock warehouse.
- Led warehouse improvement initiatives to advance operational efficiencies.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards
- Stacked and stored pallets at the end of the shift to keep warehouse clean and organized
- Loaded products weighing up to 75 pounds ontoconveyor line fortrailersto deliver
- Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes, and skid-steers.
- Collaborated with team members to maintain efficient workflow.
- Followed all safety and security protocols to minimize risk of injury.
- Assisted in organizing and stocking products in warehouse to support colleagues.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
Education
Business Management -
Tyler Junior College
Troup, TX08.2019
High School Diploma -
Chisholm Trail High School
Fort Worth, TX05.2019
Skills
Outstanding Leadership
Dependable
Great Communication
Fast Learner
Warehouse Equipment Certified
Thorough Daily
Attentive Listener
Positive Work Ethics
Timeline
Quality Control
Greif Brothers
11.2020 - Current
Inbound Call Center Representative
Dialamerica
09.2019 - 12.2019
Conveyor Loader
Hobby Lobby Warehouse
04.2018 - 08.2018
Business Management -
Tyler Junior College
High School Diploma -
Chisholm Trail High School