Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayla Williams

Dallas

Summary

Dynamic and dedicated professional with a strong work ethic and excellent customer service skills, honed at Sonic as a Car Hop. Proven ability to efficiently process transactions and maintain organization, while fostering positive customer interactions. Adaptable and eager to learn, consistently contributing to team success and enhancing the overall customer experience.

Overview

4
4
years of professional experience

Work History

Car Hop

Sonic
07.2023 - 08.2025
  • Delivered food and beverages efficiently to customers, ensuring timely service during peak hours.
  • Maintained cleanliness and organization of serving areas, enhancing overall customer experience.
  • Assisted in training new carhop staff on service protocols and safety procedures.
  • Operated point-of-sale system for order processing, handling cash transactions accurately.
  • Collaborated with kitchen staff to ensure accurate order preparation and delivery.
  • Addressed customer inquiries and concerns promptly, fostering positive interactions and satisfaction.

Cashier

Once Upon A Child
06.2021 - 07.2023
  • Processed customer transactions efficiently using POS systems, ensuring accuracy and speed.
  • Assisted in inventory management by restocking shelves and organizing merchandise effectively.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of sales floor to enhance shopping experience.
  • Collaborated with team members to meet daily sales goals and promote store promotions.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Newman Smith High School
Carrollton
05-2025

Skills

  • Good communication
  • Drive-thru experience
  • Flexible schedule
  • Strong work ethic
  • Promptness and punctuality
  • Payment processing
  • Friendly attitude
  • Excellent customer service
  • Willing to learn

Timeline

Car Hop

Sonic
07.2023 - 08.2025

Cashier

Once Upon A Child
06.2021 - 07.2023

High School Diploma -

Newman Smith High School

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