Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayla Wilson

Vicksburg,MS

Summary

Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality.

Overview

3
3
years of professional experience

Work History

BENEFITS SPECIALIST I

MISSISSIPPI DIVISION OF MEDICAID
Vicksburg, MS
01.2023 - Current
  • Processed and reviewed Medicaid eligibility applications with accuracy, ensuring compliance with state and federal guidelines while maintaining strict confidentiality.
  • Provided employee and client support by answering benefits-related questions, resolving issues, and guiding individuals through enrollment and documentation requirements.
  • Maintained accurate HRIS and case management records, verifying information and completing updates to support timely benefits decisions and program integrity.

Education

Bachelor of Science -

Jackson State University
01-2023

Associate of Arts - undefined

Hinds Community College
01-2021

Skills

  • Data privacy management
  • Effective communication
  • Strong focus on accuracy
  • Conflict resolution
  • Effective time management
  • Exceptional customer support
  • Effective multitasking
  • Documentation expertise

Timeline

BENEFITS SPECIALIST I

MISSISSIPPI DIVISION OF MEDICAID
01.2023 - Current

Associate of Arts - undefined

Hinds Community College

Bachelor of Science -

Jackson State University
Jayla Wilson