Jayla Wise
Kalispell,MT
Summary
Reliable shift lead with a proven track record in supervising operations and mentoring team members. Skilled in training staff on customer engagement techniques and implementing improvements to enhance service efficiency during peak hours.
Overview
1
1
year of professional experience
Work History
Barista
Kalispell Koffee
Kalispell, MT
04.2025 - Current
- Prepared high-quality coffee beverages following established recipes and standards.
- Operated espresso machines and brewing equipment efficiently to ensure optimal beverage quality.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness of workstations and equipment in compliance with health regulations.
Shift Lead
7 Brew
Casper, WY
10.2025 - 03.2026
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored team members on product knowledge and customer engagement techniques.
- Implemented operational improvements to enhance speed of service during peak hours.
- Managed inventory levels, ensuring adequate stock while minimizing waste.
Waitress
IHOP
Kalispell, MT
05.2025 - 08.2025
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Accurately took and processed orders using POS system, minimizing errors during transactions.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Education
Cosmetology - Cosmetology
Creviers School of Cosmetology
Kalispell, MT04-2027
High School Diploma -
Flathead High School
Kalispell, MT05-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Self motivated
- Reliable
Timeline
Shift Lead
7 Brew
10.2025 - 03.2026
Waitress
IHOP
05.2025 - 08.2025
Barista
Kalispell Koffee
04.2025 - Current
Cosmetology - Cosmetology
Creviers School of Cosmetology
High School Diploma -
Flathead High School