Jaylah Brown
Summary
Medical assistant/receptionist with 1 in a half years of diverse experience in patient care, administrative support, and front desk operations. Proficient in managing patient records, scheduling, and providing support to Spanish-speaking patients, ensuring accurate documentation and enhanced patient satisfaction. Skilled in multitasking, medical coding, and using Microsoft Office to streamline workflows and improve efficiency.
Overview
8
8
years of professional experience
Work History
Medical Assistant
United Digestive
Decatur
05.2024 - Current
- Assisted the healthcare provider in providing patient care by retrieving medical records, test results, medical supplies and other items
- Prepared and filed medical paperwork, including insurance forms and medical claims
- Operated advanced medical tools to evaluate and manage health conditions.
- Performed phlebotomy, IV therapy and other laboratory procedures as needed
- Utilized virtual labs alongside digital tools to improve educational outcomes.
Medical Assistant
VIRGINIA FAMILY CARE CENTER, INC
Reno
09.2021 - 03.2024
- Assisted physicians with patient care, leading to improved patient satisfaction and streamlined operations
- Managed patient records and scheduling, ensuring accurate documentation and efficient workflow
- Administered medications and performed routine tests, contributing to timely and effective patient treatment
- Educated patients on health management, resulting in better patient compliance and health outcomes
Medical receptionist
Premise Health
Las Vegas
02.2020 - 06.2021
- Company Overview: Premise Health, Las Vegas
- Record and file patient information of 200+ patients weekly
- Prepare rooms for clinical examinations to support medical professionals in their duties
- Provide additional support to Spanish-speaking patients and their families to ensure proper completion of documentation and full understanding of treatment procedures
- Premise Health, Las Vegas
Front desk receptionist
Paradise recreational center
Las Vegas
02.2017 - 11.2019
- Managed front desk operations, enhancing customer satisfaction and reducing wait times by 40%
- Assisted in scheduling and coordinating events, leading to a 25% increase in event participation
- Handled customer inquiries and complaints, improving overall service quality and client retention
- Processed payments and maintained accurate records, ensuring financial accuracy and compliance
- Collaborated with team members to streamline processes, resulting in more efficient daily operations
- Committed to continuous learning and improving work ethics, focusing on precision and punctuality in all tasks
Education
Certified Medical Assistant -
NPCE
Atlanta06.2026
Diploma -
K12 Academy
Atlanta, GA2019
Skills
- Health Care
- Medications
- Health Administration
- Customer Service
- Business Process Modeling
- Customer Satisfaction
- Hard Work and Dedication
- Knowledge of Electrocardiography
- Medical Terminology
- Medical Billing and Coding
- Administrative Operations
- Microsoft Office
- Ability to Multitask
- Clinical Works
- Confidentiality
- Data Entry Skills
- Adaptability
- Communication Skills
- Problem Solving
- Team Working
- Patient scheduling
- HIPAA compliance
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Vital signs monitoring
- Direct patient care
- Patient-focused care
- Electronic health records
- Procedure assistance
- Reliable team player
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
Timeline
Medical Assistant
United Digestive
05.2024 - Current
Medical Assistant
VIRGINIA FAMILY CARE CENTER, INC
09.2021 - 03.2024
Medical receptionist
Premise Health
02.2020 - 06.2021
Front desk receptionist
Paradise recreational center
02.2017 - 11.2019
Certified Medical Assistant -
NPCE
Diploma -
K12 Academy