Jaylah Davis
Pensacola,FL
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Housekeeper
Comfort Inn & Suites
04.2025 - Current
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Delivery Driver
Papa Johns International Inc.
08.2023 - 04.2025
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Personal Shopper Assistant
Walmart
05.2022 - 04.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Customer Service Representative\Manager
Joe Patti's Seafood Co
05.2018 - 05.2022
- Established strong relationships with clients, promoting trust and loyalty in our brand.
- Improved customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Enhanced team productivity by implementing effective training programs tailored to individual needs.
- Identified opportunities for process improvements, leading to increased efficiency in handling customer concerns.
- Conducted regular performance reviews, providing constructive feedback and coaching to drive professional growth.
Education
GED -
Pace
Pensacola, FL08.2018
Skills
- Teamwork
- Customer service
- Health and safety compliance
- Hospitality background
- Customer service-focused
- Excellent oral and written communication
Timeline
Housekeeper
Comfort Inn & Suites
04.2025 - Current
Delivery Driver
Papa Johns International Inc.
08.2023 - 04.2025
Personal Shopper Assistant
Walmart
05.2022 - 04.2023
Customer Service Representative\Manager
Joe Patti's Seafood Co
05.2018 - 05.2022
GED -
Pace
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