Jaylah Diggs
Savannah,GA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Retail Associate
Kessler Diva
12.2023 - Current
- Greeting customers
- Creating a welcoming environment for all customers
Supervisor
JW Marriott Plant Riverside
01.2021 - 12.2023
- Utilized both written and verbal communication skills to direct the activities of employees
- Demonstrated my leadership skills in daily situation where decisions needed to be made and finding alternative solutions to problems
- Created a biweekly schedule for the team
- Lead team meetings
- Communication skill with guest/customers
- Ordering and shipping out merchandise
- Monitored store surveillance for theft
- Monitored inventory
Data Entry Clerk
ENVISON PHYSICIAN SERVICES
01.2017 - 04.2021
- Received and reported all incoming mail
- Respond to emails in a timely manner
- Apply data entry to main system
- Update all spreadsheets
- Apply balance and credits to accounts
Sales Representative
American Airlines
01.2017 - 08.2018
- Book reservations
- Assist passengers with flight inquiries/change/cancellations
- Attend team meetings
Sales Associate
JCPenney
02.2014 - 08.2016
- Provided a variety of services, from helping pick out items to ringing up your purchases
- Used cash registers to process transactions and was responsible for keeping track of all the money
Education
Cosmetology -
Empire Beauty School
Savannah, GA01.2019
Bachelor's -
Savannah State University
Savannah, GA06.2014
Skills
- Customer Service
- Front Desk Reception
- Phone etiquette
- Microsoft Windows
- Active Directory
- Software Troubleshooting
- Retail Sales
- Administrative Experience
- Computer Skills
- Data Entry
- Microsoft Outlook
- Cash Handling Accuracy
- Positive and engaging demeanor
- Customer Engagement
- Reliability
Certification
Driver's License
Timeline
Retail Associate
Kessler Diva
12.2023 - Current
Supervisor
JW Marriott Plant Riverside
01.2021 - 12.2023
Data Entry Clerk
ENVISON PHYSICIAN SERVICES
01.2017 - 04.2021
Sales Representative
American Airlines
01.2017 - 08.2018
Sales Associate
JCPenney
02.2014 - 08.2016
Bachelor's -
Savannah State University
Cosmetology -
Empire Beauty School