Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Jaylah Hannon

Fayetteville,NC

Summary


Detail-oriented and driven college student majoring in Banking and Finance. Experienced Sales Lead at American Eagle, skilled in delivering excellent customer service, team leadership, and sales performance. Known for a strong work ethic, adaptability, and commitment to achieving financial and organizational goals. Eager to leverage academic knowledge and hands-on experience in a professional finance or investment banking role.

Overview

3
3
years of professional experience

Work History

Sales Manager

American Eagle Outfitters, Inc
02.2024 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Senior Sales Associate

American Eagle Outfitters, Inc
01.2023 - 01.2024
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
  • Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.

Sales Associate

American Eagle Outfitters, Inc
07.2021 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Bachelor of Science - Banking And Finance

Fayetteville State University
Fayetteville, NC
05-2026

Skills

  • Sales team training
  • Goals and performance
  • Verbal and written communication
  • Multitasking
  • Excellent attention to detail

Timeline

Sales Manager

American Eagle Outfitters, Inc
02.2024 - Current

Senior Sales Associate

American Eagle Outfitters, Inc
01.2023 - 01.2024

Sales Associate

American Eagle Outfitters, Inc
07.2021 - 01.2023

Bachelor of Science - Banking And Finance

Fayetteville State University
Jaylah Hannon