Jaylan Blake
Wesley Chapel ,FL
Summary
- Motivated individual proficient in critical thinking, communication, and leadership committed to growth and eager to bring ambition and dedication to a dynamic team environment.
Overview
3
3
years of professional experience
Work History
Service Hospitality Account Manager
Citrin
Dublin, OH
08.2023 - Current
- Designed and implemented streamlined procedures to enhance customer and employee satisfaction.
- Led a valet team to ensure seamless service operations for managing account.
- Managed staff scheduling, training, and performance evaluations to uphold service excellence.
- Collaborated cross-departmentally to optimize processes and elevate customer experience.
- Provided effective leadership and support, fostering a positive team culture.
- Cultivated strong relationships with colleagues, vendors, and customers through adept interpersonal skills.
Assistant Manager
Sikicks
Wesley Chapel, FL
07.2022 - 02.2024
- Supervised daily operations, including staff management, customer service, and inventory control.
- Implemented strategies to maximize sales and achieve revenue targets.
- Collaborated with company leaders to develop and execute promotional campaigns and merchandising initiatives.
- Managed third-party purchases and consultations regarding new company products.
- Demonstrated customer service and teamwork abilities to exceed expectations and foster a healthy, collaborative environment
Event Host
Metro Lagoons Epperson
Wesley Chapel, FL
03.2021 - 08.2021
- Orchestrated company and guest events with efficiency and professionalism.
- Managed event logistics and communication for all third party vendors, consumers, and team members.
- Acted as a brand ambassador, representing the organization positively and promoting future event opportunities.
- Collaborated on implementing creative initiatives to enhance guest experiences with planning teams.
Education
Associated Of Applied Science - Cybersecurity And Business Management
Pasco Hernando State College
New Port Richey, FLHigh School Diploma -
Wesley Chapel High School
Wesley Chapel, FLSkills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Problem Solving
- Critical Thinking
Timeline
Service Hospitality Account Manager
Citrin
08.2023 - Current
Assistant Manager
Sikicks
07.2022 - 02.2024
Event Host
Metro Lagoons Epperson
03.2021 - 08.2021
Associated Of Applied Science - Cybersecurity And Business Management
Pasco Hernando State College
High School Diploma -
Wesley Chapel High School