Developed and implemented engaging lesson plans that catered to the diverse learning needs of students
Utilized various teaching strategies, such as differentiated instruction and project-basec learning, to enhance student engagement and comprehension
Monitored student progress through regular assessments and provided timely feedback to students and parents/guardians
Implemented effective behavior management techniques to create a respectful and inclusive classroom culture
Implemented innovative teaching strategies, leading to noticeable improvements in student performance and overall academic
success.
Provider Advocate
United Health Group
11.2022 - 10.2024
Assisted with claim status and payment information.
Created prior authorizations with provider
Also team ambassador
Partnered with healthcare providers to coordinate care plans, fostering stronger relationships and improving patient outcomes through effective communication.
Maintained comprehensive records of member interactions and resolutions, ensuring adherence to compliance standards while enhancing operational accuracy.
Actively collaborated with healthcare providers to streamline care coordination, resulting in improved patient engagement and satisfaction.
PTRF Specialist
Thompson Child Family Focus
09.2021 - 11.2022
Assisted with overnight schedule for at risk teens.
Monitored and completed nightly checks.
Maintained a secure and hygienic environment through comprehensive cleaning.
Documented shift notes for every resident.
Education
Bachelors Of Science - Human Development And Family Studies
University of North Carolina At Greensboro
Greensboro, NC
05.2018
Skills
Lesson planning, Activity planning, Conflict resolution, Time Management, Customer Retention, Active Listening, Empathy, Adaptability, Customer Engagement, Relationship Building, Customer Service, Care Coordination, Patient Advocacy
Timeline
Lead Teacher
Legacy Academy
10.2024 - Current
Provider Advocate
United Health Group
11.2022 - 10.2024
PTRF Specialist
Thompson Child Family Focus
09.2021 - 11.2022
Bachelors Of Science - Human Development And Family Studies