Jayleen Calderon
Danvers,MA
Summary
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
2
2
years of professional experience
Work History
Sales Associate
Village Silversmith
Peabody, Massachusetts
05.2024 - 12.2025
- As a sales associate, I would be on the floor and tend to any customer needs. I would also clean jewelry while also stocking and help rearrange the store!
- Assisted customers with product selection, sizing and styling.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Helped customers find specific products, answered questions, and offered product advice.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended, selected and located merchandise based on customer desires.
- Worked with fellow sales team members to achieve group targets.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Handled customer complaints in a professional manner.
- Described merchandise and explained use, operation and care.
- Provided accurate information about products, prices and services.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Greeted customers to determine wants or needs.
- Ticketed, arranged and displayed merchandise to promote sales.
- Bagged or packaged purchases and wrapped gifts.
- Answered customer inquiries regarding product features, pricing, and availability.
- Developed trusting relationships with customers by making personal connections.
- Cleaned shelves, counters and tables to maintain organized store.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Skills
- I am very artistic and have a very creative eye! I’m very good with visuals and making sure items or merchandise are presented very well I am great with people and making sure everything runs as smoothly as possible!
- Teamwork and collaboration
- Fitting room maintenance
- Display setup
- Customer engagement
- Cleaning techniques
- Relationship building
- Merchandise display
- Flexible schedule
- Cash register operation
- Friendly and outgoing
Languages
English
Full Professional
Timeline
Sales Associate
Village Silversmith
05.2024 - 12.2025