Jayleen Rosa Torres
Marlborough,Massachusetts
Summary
Professional server with high standards and a proven track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for strong teamwork, adaptability, and maintaining a positive atmosphere even during peak hours. Dedicated to achieving results while ensuring outstanding guest satisfaction.
Overview
6
6
years of professional experience
Work History
Server
Nashawtuc Country Club
Concord MA
02.2026 - Current
- Delivered exceptional customer service in fast paced dining environment.
- Managed multiple tables efficiently, ensuring timely order taking and food delivery.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Hostess & Server
Applebee's
Hudson, MA
08.2022 - 02.2026
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests to minimize wait time.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Assisted in training new hostesses on procedures and customer service standards.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Food Service Worker
New Horizon Assisted Living
Marlboro, MA
09.2020 - 04.2021
- Delivered exceptional service by promptly addressing patients' food orders, special requests, and anticipating their needs.
- Assisted in inventory management, restocking of supplies, and minimizing food spoilage.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Education
GED -
Youth Connections
Framingham, MA02.2026
Skills
- Communication skills & Customer service
- Flexible & Adaptable
- Organizational skills
- Problem-solving abilities
- Attention to detail
- Sorting & labeling
- Punctual & Dependable
- Teamwork & Collaboration
- Cash handling
- Guest engagement
- Strong work ethic
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Server
Nashawtuc Country Club
02.2026 - Current
Hostess & Server
Applebee's
08.2022 - 02.2026
Food Service Worker
New Horizon Assisted Living
09.2020 - 04.2021
GED -
Youth Connections