Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaylen Banks

Chicago,IL

Summary

Dynamic sales professional with proven expertise in sales goals attainment and exceptional problem-solving skills, honed at Footlocker Inc. and other leading retailers. Excelled in teamwork and collaboration, driving team success through effective communication and sales expertise. Achieved significant milestones in customer satisfaction and sales performance, demonstrating a reliable and results-oriented approach.

Overview

3
3
years of professional experience

Work History

Sales Associate

Footlocker.com Inc.
Chicago, IL
06.2022 - Current
  • Used technology resources to assist customers in locating and selecting items.
  • Recommended, selected, and located merchandise based on customer desires.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Professionally handled customer complaints.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Performed cashier duties such as accepting payments, issuing receipts, and counting back change.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Provided accurate information about products, prices, and services.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Truck Unloader

UPS
Chicago, IL
05.2024 - 09.2024
  • Ensured cleanliness and orderliness of the unloading area to maintain a safe working environment.
  • Reported any incidents or accidents immediately to supervisors.
  • Responsible for maintaining a clean work environment free from clutter throughout shift duration.
  • Unloaded parcels from truck with care to avoid damage.
  • Followed company protocols for handling and storing hazardous materials safely.
  • Labeled packages and pallets to ensure efficient identification of items.
  • Adapted quickly to varying types of merchandise and unloading challenges.
  • Worked closely with supervisors to adhere to daily work schedules and production goals.
  • Handled packages safely while unloading and transporting.
  • Utilized scanning technology to accurately track inventory levels of incoming and outgoing shipments.

OPD Associate

Walmart
Chicago, IL
05.2023 - 08.2023
  • Managed inventory and supplies to ensure materials were available when needed.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Operated equipment and machinery according to safety guidelines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Education

Associate of Arts - Business Administration

City Colleges of Chicago
Chicago, IL
05-2025

Some College (No Degree) - Engineering

Northern Illinois University
Dekalb, IL

Skills

  • Promotional support
  • Retail loss prevention
  • Upselling
  • Dispute mediation
  • Positive and professional
  • Reliable and punctual
  • Multi-tasking strength
  • Teamwork and collaboration
  • Sales goals attainment
  • Verbal/written communication
  • Problem-solving skills
  • Time management
  • Sales expertise
  • Payment processing
  • Problem-solving
  • Money handling

Languages

English
Native/ Bilingual
Arabic
Elementary
Spanish
Limited

Timeline

Truck Unloader

UPS
05.2024 - 09.2024

OPD Associate

Walmart
05.2023 - 08.2023

Sales Associate

Footlocker.com Inc.
06.2022 - Current

Associate of Arts - Business Administration

City Colleges of Chicago

Some College (No Degree) - Engineering

Northern Illinois University

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Jaylen Banks