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Skilled HVAC and Home Appliance Technician with expertise in appliance repair and troubleshooting. Specializes in compliance regulations and optimizing appliance operations. Delivers outstanding customer service while maintaining high performance standards, contributing to enhanced appliance efficiency and customer satisfaction.

Dedicated sales professional of 10+ years, offering extensive experience partnering with customers and exceeding expectations. Highly skilled at identifying needs of customers/business needs and offering products or services designed to meet those needs.

With over two decades at Arctic Air Heating & Cooling Corporation, I've honed my expertise in HVAC and refrigeration systems, alongside a profound ability to troubleshoot and ensure customer satisfaction. My dedication to safety and quality, coupled with my certified technician skills, has significantly enhanced operational efficiency and client trust.

HVAC manager and lead technician with 10+ years of residential and light commercial experience, including large rooftop systems, boiler-chiller plants, and complex refrigeration. Leads HVAC departments, field crews, and multi-unit projects from planning through start-up while staying hands-on with diagnostics and repair. Journeyman sheet metal worker, welder, and Universal EPA 608 certified, with 5 years as a water transfer operator and field supervisor in the oilfield driving safety, reliability, and customer satisfaction.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Jaylen Bratcher

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HVAC Home Performance Technician

HVAC Installer

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High School Diploma -

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HVAC Home Performance Technician

HVAC Installer

High School Diploma -

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