Jaylen Jackson

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. As an example, I often had to handle customers who could not speak English very well. Or I had customers who were very rude, or in a rush. I would help them as quickly and professionally as possibly. I had times when I was the only staff worker at my job. I made sure that the employees took their breaks on time. I had to quickly help customers with their Western Unions transactions. Or with their money orders. Take care of the lottery. I'm used to having many different roles and responsibilities.

• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• I'm one of the best workers in my department. I get my job done fast and accurately. I train new hires. I never callout from work.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.