JAYLEN KIMPLE
TX
Summary
Hardware Engineer Accomplished Technical Consultant with over 5 years driving proactive IT solutions and working on workflow-related issues in government and financial sectors.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technical Consultant
Hewlett Packard Enterprise
03.2023 - Current
- Ensured that all safety protocols were followed during installation process
- Implemented preventive maintenance plans to reduce downtime and optimize system performance
- Communicated effectively with customers regarding their technical needs
- Build HPC Super computer Servers
- Understand and effectively build E100, APollo and Cray systems and use software configuration to control the system.
- Installed system updates to address vulnerabilities and reduce security issues.
- Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to the role of Technical Consultant.
- Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
Field Technician
HEWLETT PACKARD ENTERPRISE, DXC technology
05.2022 - 03.2023
- Used active directory to unlock and reset windows passwords, created user accounts, and assigned passwords, group policies, created and reserved static IP address through DHCP server tools, bound clients through VPN
- Troubleshooted (Windows 10, Virtual digital badge)
- Installed, and upgrading the software applications and operating systems on network attached computers (google chrome, Slack, Aruba, ping ID)
- Connect users' mobile devices to PingID allowing them to access their emails and Microsoft teams
- Determined test requirements and develop customized test plans for automated tool designed for Network Security Review process.
Desktop Support Engineer
MARATHON OIL
07.2021 - 12.2021
- Troubleshooted and repaired laptops, replaced bad batteries, and switching out hard drives
- Provided an ad-hoc service to users of all computer systems, troubleshooting and resolving systems problems.
IT specialist
WILSON AND SON TIRES
05.2018 - 02.2021
- Developed scripts to automate administrative tasks using PowerShell or other scripting languages
- Monitored ticketing system, logged technical issues, solutions and escalate complexed issues quickly
- Performed system updates, upgrades and maintenance tasks on Windows-based systems.
Education
Bachelor of Science in Cybersecurity -
Maryville University
St. Louis, Missouri12.2022
Associate Degree -
Lewis and Clark Community College
Godfrey, Illinois12.2020
Skills
- Experience with Cisco networking
- Mitigating Attacks (DDOS, XSS, SQL injection, Meltdown/Side Channel), VMs Environment (Kali Linux, Ubuntu)
- Windows troubleshooting proficiency
- Documentation & reporting
- Exceptional telephone etiquette
- Microsoft Office expert
- Strong understanding of TCP/IP concepts
Certification
- Power bi
- Cybersecurity
Timeline
Technical Consultant
Hewlett Packard Enterprise
03.2023 - Current
Field Technician
HEWLETT PACKARD ENTERPRISE, DXC technology
05.2022 - 03.2023
Desktop Support Engineer
MARATHON OIL
07.2021 - 12.2021
IT specialist
WILSON AND SON TIRES
05.2018 - 02.2021
Bachelor of Science in Cybersecurity -
Maryville University
Associate Degree -
Lewis and Clark Community College
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