Summary
Work History
Education
Skills
Timeline
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Jaylen Kimple

Houston,TX

Summary

Dynamic Technical Consultant with a proven track record at HPE, excelling in IT troubleshooting and performance optimization. Successfully enhanced system performance through strategic problem-solving and collaboration, while delivering comprehensive training to elevate team capabilities. Known for exceptional communication and multitasking skills, ensuring projects meet or exceed requirements under tight deadlines.

Work History

Technical Consultant

HPE
03.2023 - 04.2025
  • Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to the role of Technical Consultant.
  • Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
  • Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
  • Collaborated with cross-functional teams to complete complex projects on time and within budget constraints, meeting or exceeding project requirements.

IT Analyst 2

DXC Technology
  • Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
  • Improved user experience, monitoring feedback and making necessary adjustments to software applications.
  • Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
  • Developed custom solutions for clients, tailoring technical specifications to meet unique needs.
  • Developed comprehensive disaster recovery strategies that ensured business continuity during unexpected events or system failures.

IT Administrator

Apex Systems
05.2021 - 12.2022
  • Increased productivity by providing comprehensive technical training to employees on various hardware and software tools.
  • Collaborated with cross-functional teams to identify technology needs and implemented appropriate solutions for improved workflow efficiency.
  • Reduced company downtime by proactively managing server backups and disaster recovery planning.
  • Achieved faster network connectivity by installing high-performance routers, switches, and access points.

Education

Cybersecurity - Cybersecurity

Maryville University of Saint Louis
St. Louis, MO
05.2023

Associates Of Art - Business

Lewis And Clark Community College
Godfrey, IL
12.2021

Skills

  • Network security
  • System architecture
  • Project-level hardware planning
  • System performance
  • Business intelligence
  • Statistical analysis
  • Network management
  • IT performance reports
  • DevOps practices
  • Mobile application development
  • Cybersecurity expertise
  • Software design
  • IT governance
  • Data mining
  • Machine learning
  • System validation design
  • Software development
  • Digital transformation
  • Big data analytics
  • API development
  • ITIL framework
  • Web development
  • Test planning and documentation
  • IT service management
  • Support documentation
  • Design strategy
  • Troubleshooting
  • Excellent communication
  • Problem-solving
  • Multitasking
  • Active listening
  • System maintenance
  • Technical analysis
  • Analytical thinking
  • Multitasking Abilities
  • Organizational skills
  • Attention to detail
  • Written communication
  • Product development
  • Project documentation
  • Systems analysis
  • Cybersecurity
  • Team building
  • Task prioritization
  • Code debugging
  • Concept of operations (CONOP) design

Timeline

Technical Consultant

HPE
03.2023 - 04.2025

IT Administrator

Apex Systems
05.2021 - 12.2022

IT Analyst 2

DXC Technology

Cybersecurity - Cybersecurity

Maryville University of Saint Louis

Associates Of Art - Business

Lewis And Clark Community College
Jaylen Kimple