Jaylen Mitchell
Paramount,CA
Summary
Proven team player with a track record of enhancing team efficiency and safety at Target, adept in customer service and problem-solving. Excelled in high-pressure roles, from security surveillance at Treston Security Services to ensuring timely Amazon Logistics deliveries, boosting customer satisfaction. Skilled in verbal communication and GPS technology, consistently achieving and surpassing set goals.
Overview
3
3
years of professional experience
Work History
Team Member
Target
06.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Security Guard
Treston Security Services
03.2022 - 07.2022
- Maintained safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Amazon Delivery Driver
Amazon Logistics
06.2021 - 11.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Bachelor of Arts - Fashion Design
Los Angeles Trade Technical College
Los Angeles, CA06.2026
High School Diploma -
Artesia High School
Lakewood, CA06.2018
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Verbal and written communication
- Patrolling
- Security camera monitoring
- Listening Skills
- Telephone Etiquette
- Excellent Phone Demeanor
- Computer Skills
- Data Entry
- Attention to Detail
- Documentation And Reporting
Timeline
Team Member
Target
06.2022 - Current
Security Guard
Treston Security Services
03.2022 - 07.2022
Amazon Delivery Driver
Amazon Logistics
06.2021 - 11.2021
Bachelor of Arts - Fashion Design
Los Angeles Trade Technical College
High School Diploma -
Artesia High School