Jaylen Mobley
Ocoee
Summary
Dynamic and dependable professional with a proven track record at Amazon, excelling in customer service and time management. Recognized for enhancing customer satisfaction through timely deliveries and effective problem-solving. Strong attention to detail and teamwork skills, consistently achieving goals in fast-paced environments. Committed to maintaining high standards of service and efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Amazon Delivery Driver
Martinez Group Enterprises LLC
3000 Shelby Industrial Dr Apopka, FL 32703 United
01.2025 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Security Guard
Securitas Security Services
11801 W Colonial Dr Ocoee, FL 34761 United States
01.2024 - 12.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Cook
McDonald’s
13494 W Colonial Dr Winter Garden, FL 34787 Unite
07.2023 - 12.2024
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Sales Associate
Dicks Sporting Goods Distribution Center
4615 Millenia Plaza Way Orlando, FL 32839 United
10.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Stocker
Walmart
3501 34th St S Saint Petersburg, FL 33711 United
02.2023 - 07.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Cashier
Publix
3030 54th Ave S Saint Petersburg, FL 33712 United
01.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Lakewood High School
1400 54th Ave S Saint Petersburg, FL 33705 United05.2023
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Time management
- Attention to detail
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Communication skills
- Cashiering
- Kitchen Experience
- Surveillance
Certification
Class D Security
July 2023 to August 2025
Timeline
Amazon Delivery Driver
Martinez Group Enterprises LLC
01.2025 - Current
Security Guard
Securitas Security Services
01.2024 - 12.2024
Sales Associate
Dicks Sporting Goods Distribution Center
10.2023 - 01.2024
Cook
McDonald’s
07.2023 - 12.2024
Stocker
Walmart
02.2023 - 07.2023
Cashier
Publix
01.2022 - 02.2023
High School Diploma -
Lakewood High School