Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaylen Mobley

Ocoee

Summary

Dynamic and dependable professional with a proven track record at Amazon, excelling in customer service and time management. Recognized for enhancing customer satisfaction through timely deliveries and effective problem-solving. Strong attention to detail and teamwork skills, consistently achieving goals in fast-paced environments. Committed to maintaining high standards of service and efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Amazon Delivery Driver

Martinez Group Enterprises LLC
01.2025 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Security Guard

Securitas Security Services
01.2024 - 12.2024
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Cook

McDonald’s
07.2023 - 12.2024


  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Sales Associate

Dicks Sporting Goods Distribution Center
10.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Stocker

Walmart
02.2023 - 07.2023
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained effective team member communication.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.

Cashier

Publix
01.2022 - 02.2023


  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Lakewood High School
1400 54th Ave S Saint Petersburg, FL 33705 United
05.2023

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Communication skills
  • Cashiering
  • Kitchen Experience
  • Surveillance

Certification

Class D Security

July 2023 to August 2025

Timeline

Amazon Delivery Driver

Martinez Group Enterprises LLC
01.2025 - Current

Security Guard

Securitas Security Services
01.2024 - 12.2024

Sales Associate

Dicks Sporting Goods Distribution Center
10.2023 - 01.2024

Cook

McDonald’s
07.2023 - 12.2024

Stocker

Walmart
02.2023 - 07.2023

Cashier

Publix
01.2022 - 02.2023

High School Diploma -

Lakewood High School

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Jaylen Mobley