Jaylen Proctor-Nash
Marietta,GA
Summary
Energetic and personable hospitality professional with a strong passion for customer service and guest experience. Known for exceptional communication skills, an engaging personality, and the ability to create a welcoming atmosphere for every guest. Adept at handling fast-paced environments, while maintaining attention to detail, and delivering outstanding service. Thrives in high-end dining settings, ensuring that every guest leaves with a memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Capers Restaurant
Kennesaw, GA
06.2023 - 01.2025
- Provide top-tier service at one of Atlanta's most vibrant dining establishments, catering to high-profile clientele and ensuring an exceptional dining experience.
- Masterfully handle tables in a high-volume setting, balancing speed, accuracy, and guest satisfaction.
- Recommend menus items based on guest preferences, increasing average check size through expert upselling.
- Maintain strong relationships with regular guests, fostering loyalty and positive word-of-mouth.
Server
Elevation Chop House
Kennesaw, GA
03.2022 - 05.2023
- Managed guest reservations, greeted customers with warmth, coordinated efficient table seating in a fast-paced upscale dining environment.
- Assisted servers with food running, table resets, and guest requests to maintain seamless service.
- Developed strong menu knowledge, confidently answering questions and accommodating special dietary needs.
- Provided an inviting atmosphere, ensuring each guest felt valued from arrival to departure.
Education
Bachelor of Science - Health Sciences
Kennesaw State University
Kennesaw, GA03-2025
Skills
- Outstanding interpersonal and communication skills
- High-volume dining and find dining experience
- Strong ability to upsell and enhance guest experiences
- Skilled in handling high-pressure situations with grace
- Knowledge of wines, spirits, and fine dining etiquette
- POS system proficiency (Toast, Square, Micros)
- Ability to build rapport with guests and create repeat business
Certification
- Georgia Alcohol Server Permit (Planning to Obtain Upon Hire)
References
References available upon request.
Timeline
Server
Capers Restaurant
06.2023 - 01.2025
Server
Elevation Chop House
03.2022 - 05.2023
Bachelor of Science - Health Sciences
Kennesaw State University
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