Jaylen Ray

• Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
• Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
• Enhanced rider experience by enforcing safety procedures and providing clear instructions.
• Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.

• Worked flexible schedule and extra shifts to meet business needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Answered questions about store policies and addressed customer concerns.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Worked there from March 2017 until September 2018 as a standard employee and then again from May 2021 to July 2021 as a supervisor

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Built relationships with customers to encourage repeat business.

• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.