Jaylen Simmons
Brandon,FL
Summary
I have a variety of warehouse and retail experience initiates and maintains a clean and organized work environment while providing great customer service, has shown exceptional work ethic and recognizes the importance of teamwork.
Experienced with digital shopping and e-commerce strategies to optimize online purchasing experiences. Utilizes data analysis to gain insights into consumer behavior and drive sales improvements. Knowledge of digital marketing techniques and customer satisfaction principles to enhance user engagement and loyalty.
Overview
5
5
years of professional experience
Work History
Digital Shopper
Walmart
Brandon, FL
05.2025 - Current
- Led digital merchandising strategies to enhance online shopping experiences.
- Developed and implemented promotional campaigns to drive customer engagement.
- Analyzed customer purchasing data to optimize inventory management and product placement.
- Collaborated with cross-functional teams to improve website navigation and user interface.
Cashier
Publix
Brandon, FL
08.2021 - 01.2025
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints to enhance shopping experience.
College Work Study
Erwin Technical College
Tampa, FL
09.2022 - 07.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
Cart Cleaner
Burlington
Brandon, FL
02.2021 - 07.2021
- Swept and mopped floors of shopping carts to ensure cleanliness.
- Organized returned carts in designated area for storage.
- Sanitized surfaces of shopping carts with appropriate cleaning agents.
- Checked wheels, handles and other parts of the cart to make sure they are working properly.
- Removed debris from interior and exterior surfaces of carts using brushes, rags, and vacuum cleaners.
Education
Diploma - IT Certification
Erwin Technical College
Tampa, FL07.2023
High School Diploma -
Pepin Academies
3916 E Hillsborough Ave Tampa FL 3361005.2020
Skills
- Detail Oriented
- Self Starter
- Adaptable
- Reliable
- Customer Assistance
- Determined
Timeline
Digital Shopper
Walmart
05.2025 - Current
College Work Study
Erwin Technical College
09.2022 - 07.2023
Cashier
Publix
08.2021 - 01.2025
Cart Cleaner
Burlington
02.2021 - 07.2021
High School Diploma -
Pepin Academies
Diploma - IT Certification
Erwin Technical College