Jaylen Walker
Chesapeake,VA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. A dedicated employee with strengths in customer service, sales, and promotion strategies. Successful in teaching junior employees how to maximize performance. Friendly and engaging Cashier with a history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Target
Chesapeake, VA
11.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
Manual Sort
Amazon Prime Products
Chesapeake, VA, USA
04.2024 - 10.2024
- Conducted quality control checks on sorting operations to ensure accuracy of results
- Performed daily inspections on sorters to ensure optimal performance
- Monitored throughput rates and identified areas for improvement in efficiency and productivity
- Collaborated with engineering teams to develop innovative solutions for sortation issues
- Operated various types of sortation machinery including belt conveyors, chutes, diverters and scanners
Caregiver
House of Angles
Virginia Beach, VA, USA
03.2023 - 02.2024
- Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings
- Developed positive relationships with families of special needs individuals
- Participated in team meetings to discuss client progress and share information about new treatment strategies
- Developed rapport to create safe and trusting environment for care
Wiper
Military Sealift Command CIVMAR Support Unit
Norfolk, VA, USA
06.2020 - 01.2023
- Removed physical refuse and debris and organized tools to maintain safe work environment
- Assisted engineers with more complex maintenance tasks when necessary
- Removed excess grease build-up from engine parts using solvents or degreasers
- Cleaned and maintained the engine room on a daily basis
- Repaired broken windows or doors aboard ship as required
- Carried out minor repairs such as replacing filters, hoses, belts and seals
- Ensured that all safety procedures were followed during each shift
Cashier
Hardee's
Norfolk, VA, USA
06.2017 - 07.2020
- Provided excellent customer service while ringing up purchases quickly and accurately
- Cleaned and maintained the checkout area to ensure neatness and organization
- Answered customer inquiries regarding products, promotions, and pricing
- Greeted customers in a friendly and professional manner
- Restocked shelves after completing transactions with customers
Education
High School Diploma -
Norview High School
Norfolk, VA06.2020
Skills
- Work order processing
- Customer Service
- Order Taking
- Product Knowledge
- Ordering and stocking
- Time management skills
Timeline
Retail Sales Associate
Target
11.2024 - Current
Manual Sort
Amazon Prime Products
04.2024 - 10.2024
Caregiver
House of Angles
03.2023 - 02.2024
Wiper
Military Sealift Command CIVMAR Support Unit
06.2020 - 01.2023
Cashier
Hardee's
06.2017 - 07.2020
High School Diploma -
Norview High School