Andrew Lonon
Fort Worth
Summary
Results-driven professional in sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Lead
Mizzen+Main
Fort Worth
01.2024 - Current
- Shared thorough knowledge about product attributes, enabling customers to make well-informed selections.
- Developed strong relationships with customers through effective communication skills.
- Monitored team sales targets and addressed deficiencies.
- Ensured that the store was clean and organized at all times.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Organized merchandise displays to attract customers and promote sales.
Lead Key Holder
Chubbies Shorts
Southlake
03.2023 - 12.2024
- Assisted in launching a freshly established store location.
- Assisted customers in identifying desired products or services.
- Conducted cash handling operations.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
- Assisted in the training of new key holders and staff members on company policies and procedures.
Educator
Lululemon
Fort Worth
07.2022 - 01.2023
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Delivered specialized knowledge in male apparel.
- Handled cash transactions efficiently and accurately.
Server
Texas Roadhouse
Wichita Falls
07.2020 - 05.2022
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- I learned how to multitask.
- This job helped me get out of my comfort zone and taught me how talk to people.
Education
High School Diploma -
Rider High School
Wichita Falls, TX05-2020
Skills
- Task delegation
- Store operations
- Sales target achievement
- Sales strategy development
- Promotions and specials
- Store display management
- Financial reporting
- Team recruitment
- Team building
- Driven work ethic
- Product merchandising
- Team supervision
- Customer service
- Guest engagement
- Multitasking and organization
- Upselling techniques
- Cleanliness standards
- Work order processing
- Troubleshooting
- Hand tools proficiency
- Sales monitoring
- Retail operations
Certification
- OSHA
- Food Handlers
- TABC
Timeline
Retail Sales Lead
Mizzen+Main
01.2024 - Current
Lead Key Holder
Chubbies Shorts
03.2023 - 12.2024
Educator
Lululemon
07.2022 - 01.2023
Server
Texas Roadhouse
07.2020 - 05.2022
High School Diploma -
Rider High School