Jacqueline Martinez
Flower Mound,TX
Summary
Dynamic retail professional with over 15 years of experience in sales and team leadership. Expertise in training and mentoring, alongside a strong ability to build lasting customer relationships. Committed to improving sales performance and operational standards.
Overview
18
18
years of professional experience
Work History
Retail Sales Lead
Neiman Marcus Last Call
Grapevine, TX
04.2010 - Current
- Led team to achieve sales targets through effective product knowledge and customer engagement.
- Trained and mentored new associates on company policies and sales strategies.
- Support management with floor leadership, task execution, and peak-time coverage.
- Build strong customer relationships to drive repeat business loyalty.
- Maintain visual, inventory, and operational standards.
Sales Associate
JCPenney
Flower Mound, TX
07.2008 - 03.2010
- Provided exceptional customer service to enhance shopping experience and drive repeat business.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Davao City High School
Davao Del Sur, PhilippinesBusiness Management -
Holy Cross of Davao College
Davao Del Sur, PhilippinesSkills
- Store operations
- Cash handling
- Training and mentoring
- Promotions and specials
- Task delegation
- Sales strategy development
- Inventory and stocking
Timeline
Retail Sales Lead
Neiman Marcus Last Call
04.2010 - Current
Sales Associate
JCPenney
07.2008 - 03.2010
High School Diploma -
Davao City High School
Business Management -
Holy Cross of Davao College