Lyric Mata
Round Rock,TX
Summary
Dynamic retail sales lead at The Loft Outlet, excelling in customer service and sales strategy development. Exceeding sales goals and customer loyalty through exceptional engagement. Skilled in communication, cash handling and task delegation, ensuring efficient store operations
Overview
4
4
years of professional experience
Work History
Retail Sales Lead
The Loft Outlet
06.2024 - Current
- Assisting customer with questions and getting rooms
- Strong communication skills
- Processing transactions
- Trained new hires on proper usage ensuring quick adaptation.
- Built customer loyalty by delivering excellent shopping experiences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Open and closed registers
- Maintaining store organization
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Assistant Helper
LDM Communications
10.2021 - 05.2023
- Assisted in project completion by effectively collaborating with team members and management.
- Enhanced team efficiency by providing administrative support and streamlining processes.
- Contributed to a positive work environment by maintaining a professional demeanor and assisting colleagues as needed.
- Read and comprehended simple instructions
- Followed supervisor instructions to complete tasks on time.
- Used equipment properly to avoid workplace hazards or injuries.
- Performed manual labor and random jobs to help teams accomplish goals.
Education
High School Diploma -
Cedar Ridge High School
Round Rock, TX05-2024
Skills
- Customer Service
- Store operations
- Task delegation
- Sales strategy development
- Sales target achievement
- Management
- Cash handling
- Store opening and closing
- Payroll
- Positive customer engagement
- Flexible hours
Timeline
Retail Sales Lead
The Loft Outlet
06.2024 - Current
Assistant Helper
LDM Communications
10.2021 - 05.2023
High School Diploma -
Cedar Ridge High School
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