Chase Speller
Waterford,CT
Summary
Proactive and goal-oriented professional with excellent communication and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. I am committed to leveraging these qualities to drive team success and contribute to organizational growth. I thrive in fast-paced environments, driving results through effective leadership and collaboration.
Overview
9
9
years of professional experience
Work History
Retail Sales Lead
Dicks Sporing Goods
06.2022 - Current
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Trained and mentored new sales associates to enhance product knowledge and customer service skills.
Sales Associate
Finish Line
04.2017 - 08.2019
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
MBA - Business
American International College
Springfield, Massachusetts, MA05-2023
Bachelor of Science - Sports And Recreation Management
American International College
Springfield, Massachusetts, MA05-2021
High School Diploma -
Waterford High School
Waterford, CT06-2016
Skills
- Store operations
- Sales target achievement
- Visual merchandising
- Problem-Solving
- Teamwork and collaboration
- Adaptability and flexibility
- Task delegation
- Customer engagement
- Training and mentoring
- Leadership
- Communication
Timeline
Retail Sales Lead
Dicks Sporing Goods
06.2022 - Current
Sales Associate
Finish Line
04.2017 - 08.2019
MBA - Business
American International College
Bachelor of Science - Sports And Recreation Management
American International College
High School Diploma -
Waterford High School
Athletics Experience
Waterford High School - Football Player
2012-2016
- Captain
- All-State, All-Conference, All-Area
American International College - Football Player
2017-2023
- Balanced 20+ hours/week of training, travel, and competition with a full academic course load
- Demonstrated teamwork and communication in a high-pressure, performance-driven environment
- Maintained physical and mental discipline while meeting strict deadlines and expectations
- Represented the college with professionalism on and off the field