Jaylen Williams
New Orleans,LA
Summary
Proven professional with a track record of enhancing safety and customer satisfaction at City Park Conservancy. Skilled in troubleshooting complex control systems and delivering exceptional customer service. Demonstrated ability to improve operational efficiency and resolve customer issues effectively, showcasing strong teamwork and collaboration skills. Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Ride Operator
City Park Conservancy
10.2022 - 12.2023
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Monitored passengers and ride operations and enforced safety regulations.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Inspected and maintained amusement park ride equipment in accordance with safety regulations.
Sales Associate
Target
07.2021 - 08.2022
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Science - Electrical Engineering
Louisiana State University And A&M College
Baton Rouge, LA05.2027
High School Diploma -
McDonough 35 Senior Highschool
4000 Cadillac St05.2023
Skills
- Troubleshooting complex control systems
- Technical knowledge
- Customer Service
- Safety Management
- Code inspections
- Upselling
- Teamwork and Collaboration
- Meeting deadlines
- Reliable and punctual
- Exceptional customer service
Timeline
Ride Operator
City Park Conservancy
10.2022 - 12.2023
Sales Associate
Target
07.2021 - 08.2022
Bachelor of Science - Electrical Engineering
Louisiana State University And A&M College
High School Diploma -
McDonough 35 Senior Highschool
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