Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaylen Williams

Milwaukee,WI

Summary

Individual with great communication skills and team orientated employee. Leadership skills shine throughout while working and mentoring other individuals. Has a personal Goal to performing and improving skills throughout career.

Overview

10
10
years of professional experience

Work History

Lead

Sam Club
Milwaukee, WI
01.2023 - Current
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Coordinated employee schedules according to shift changes and availability.
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Planned and managed resources to consistently meet production, quality and cost goals.

Store Manager

Check N Go
Waukesha, WI
09.2020 - 01.2023
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Security Officer

Potawatomi Hotel & Casino
Milwaukee, WI
04.2019 - 08.2020
  • Guarded, restricted areas are in place to prevent unauthorized access.
  • Secured personnel and premises by inspecting buildings, patrolling property, and monitoring surveillance cameras.
  • Monitored premises and recorded activity in daily officer reports.
  • Followed established security and safety procedures, and posted orders to include enforcement of company rules, policies, and regulations.

Security Officer

Allied University Security
Milwaukee, WI
11.2017 - 04.2019
  • Patrolling and monitoring activities on the company's premises regularly to discourage criminals, and ensure the environment is safe and secure.
  • Completes reports by recording information.
  • Controls traffic by directing people.
  • Using provided communication devices, such as two-way radios, in a clear and concise manner.

Cashier

Sam's Club
Milwaukee, WI
04.2015 - 10.2017
  • Provides a positive customer experience with fair, friendly, and courteous services.
  • Register sales on a cash register by scanning items, itemizing, and totaling customers' purchases.
  • Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
  • Processes return transactions.

Education

High School Diploma -

Juneau High School
6415 W. Mt Vernon Ave
06.2013

Skills

  • Stand-up forklift certified
  • Communication skills are effective in both verbal and written forms, including active listening, public speaking, and written communication skills
  • Teamwork skills showcase my ability to manage my time efficiently, prioritize tasks, and meet deadlines
  • Leadership skills experience, including the ability to motivate others, delegate tasks, and guide teams towards achieving goals

Timeline

Lead

Sam Club
01.2023 - Current

Store Manager

Check N Go
09.2020 - 01.2023

Security Officer

Potawatomi Hotel & Casino
04.2019 - 08.2020

Security Officer

Allied University Security
11.2017 - 04.2019

Cashier

Sam's Club
04.2015 - 10.2017

High School Diploma -

Juneau High School

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