Muhammad Akhtar
Columbus,OH
Summary
Dynamic Merchandise Supervisor with extensive experience in supply chain coordination and merchandising logistics. Proven ability to develop training materials and implement safety protocols, contributing to reduced shrinkage and improved team performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Merchandise Supervisor
Sams Club
12.2022 - Current
- Trained merchandising team on inventory management systems and best practices for merchandising.
- Reduced shrinkage by implementing loss prevention measures and closely monitoring store activities.
- Ensured compliance with company policies, safety regulations, and local laws regarding merchandise handling and display.
- Developed training materials for new hires, enhancing onboarding process effectiveness.
- Assisted customers with inquiries or concerns, ensuring their satisfaction with store offerings or resolving any issues promptly.
- Reviewed store layouts regularly to maximize space usage efficiency without compromising aesthetics or functionality.
Dock Forklift Driver
Amazon
08.2020 - 11.2022
- Trained new employees on safe forklift operation and dock procedures, fostering a culture of safety.
- Consistently met or exceeded performance metrics while adhering to workplace safety standards.
- Collaborated with team members in coordinating tasks, maximizing productivity and maintaining a positive work atmosphere.
- Increased accuracy in order fulfillment by verifying product quantities against invoices before loading onto trucks.
- Enhanced order processing speed by skillfully stacking pallets according to specified guidelines.
Dock Coordinator
Cardinal Health
11.2018 - 07.2020
- Implemented safety protocols, reducing workplace incidents during dock activities.
- Implemented quality control measures to reduce damaged goods and ensure customer satisfaction.
- Assisted with loading and unloading trucks as needed, ensuring efficient workflow processes on the dock.
- Reduced shipping errors by implementing efficient dock management practices.
- Operated forklifts, pallet movers and other material handling equipment.
Education
Bachelor of Science - Business Administration
Franklin University
Columbus, OH06-2020
Skills
- Forklift safety
- Category management
- Maintaining stock levels
- Supply chain coordination
- Stock management
- Merchandising logistics
- Order Picker forklift certified
- Stand-up forklift certified
Accomplishments
- Supervised team of 15 staff members.
- Resolved product issue through consumer testing.
- Collaborated with team of 20 members and volunteers from other store in the resetting the whole store in one night based on updated planogram.
Certification
- Licensed Order Picker Forklift
- Licensed Stand-up forklift
Timeline
Merchandise Supervisor
Sams Club
12.2022 - Current
Dock Forklift Driver
Amazon
08.2020 - 11.2022
Dock Coordinator
Cardinal Health
11.2018 - 07.2020
Bachelor of Science - Business Administration
Franklin University