Jaylen Wilson
Durham,NC
Summary
Motivated college student with a successful background in customer service and documentation. Also offering advanced money handling, merchandising, and team leadership abilities, combined with dedicated and hardworking approaches. I am focused on maximizing team efficency and customer satisfaction through training and performance improvments. I am eager to be coached and soak in as much knowledge as I can.
Overview
4
4
years of professional experience
Work History
Youth Coach
Fredericksburg Field House
Fredericksburg, VA
02.2023 - 09.2025
- Motivated participants by providing positive reinforcement.
- Participated in professional development opportunities related to coaching techniques.
- Helped plan coach tactics to win games and create relationships with players and parents
Server Manager
Cracker Barrell
Durham, NC
11.2024 - 07.2025
- Ensured that all servers were compliant with industry regulations relating to security protocols.
- Performed troubleshooting to diagnose and resolve system-related problems.
- Managed server deployments and configurations, including hardware and software upgrades.
Public Speaking Coach
Public Speaking And Training
Fredericksburg, VA
07.2021 - 06.2022
- Helped students recognize their strengths and weaknesses related to public speaking skills.
- Conducted workshops on topics such as vocal projection, verbal delivery, body language, and storytelling techniques.
- Was an intern to help not only myself on public speaking but other students in the course step out there comfort zone and get better as well
Education
Bachelor of Science - Criminal Justice
North Carolina Central University
Durham, NC05-2027
High School Diploma -
Massaponax High School
Fredericksburg, VA05-2023
Skills
- Regulatory compliance
- Conflict resolution
- Case management
- Public speaking
- Team collaboration
- Customer service
- Critical thinking
- Physical fitness
- Youth mentorship
- Analytical thinking
- Creativity and innovation
Affiliations
- 2024-2025 Travel Squad Manager Nccu Mens Basketball
- 2023-2024 Mens Achievement Center NCCU
- 2025 Youth Church Ministry (Focus Church)
- 2024 Youth Basketball Coach ( Little League)
Languages
English
Full Professional
Spanish
Limited
Accomplishments
- 2023-2025 Deans List NCCU Honor Role
- 100+ Community Service Hours
- 3.7 GPA
- 2025 MAC Brother Of The Week NCCU
Timeline
Server Manager
Cracker Barrell
11.2024 - 07.2025
Youth Coach
Fredericksburg Field House
02.2023 - 09.2025
Public Speaking Coach
Public Speaking And Training
07.2021 - 06.2022
Bachelor of Science - Criminal Justice
North Carolina Central University
High School Diploma -
Massaponax High School