Jaylena Jackson
Parma
Summary
Memory care professional with proven ability to enhance patient well-being through compassionate care and structured routines. Skilled in developing personalized care plans, managing staff, and ensuring compliance with healthcare standards. Strong focus on team collaboration, adaptability, and achieving positive outcomes. Known for effective communication, problem-solving, and fostering supportive environment. Qualified nursing scheduler with background in orchestrating efficient and streamlined scheduling for nursing staff. Consistently ensured optimal staffing levels while maintaining compliance with healthcare standards and improving patient care delivery. Demonstrated ability to use strong organizational skills and effective communication to manage dynamic schedules and resolve conflicts.
Overview
7
7
years of professional experience
Work History
Memory Care Coordinator/Schedule Coordinator
Rocky River Village
02.2024 - Current
- Developed personalized care plans for residents with cognitive impairments.
- Coordinated daily activities to enhance resident engagement and well-being.
- Monitored resident progress and adjusted care strategies accordingly.
- Collaborated with multidisciplinary teams to ensure comprehensive care delivery.
- Trained staff on best practices for memory care support techniques.
- Facilitated family communication and education regarding memory care services.
- Coordinated nursing schedules to ensure optimal staff coverage and patient care.
- Utilized scheduling software to track employee shifts and manage time-off requests efficiently.
- Communicated schedule changes promptly to nursing staff, minimizing disruption in operations.
Scheduling Coordinator/ Stna
Rocky River Village
04.2019 - Current
- Developed and managed scheduling systems to optimize nursing staff allocation.
- Coordinated shift assignments based on patient care needs and staff availability.
- Trained new team members on scheduling protocols and software tools.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored patient vital signs, reporting changes to nursing staff promptly.
- Maintained cleanliness and safety of patient areas, adhering to infection control protocols.
- Provided emotional support to patients and families during care transitions.
- Trained new staff on best practices for patient assistance and safety procedures.
Scheduling Coordinator
Normandy Care Center
11.2023 - 02.2024
- Supported onboarding of new nurses by integrating them into existing scheduling systems.
- Collaborated with management to resolve scheduling conflicts and improve workflow efficiency.
- Assisted in training team members on scheduling tools and best practices for effectiveness.
- Filled staffing vacancies and developed schedules to guarantee sufficient shift coverage.
Education
Diploma - Nursing/LPN
Valley College
Cleveland, OH11-2022
Associate of Science - Business Administration And Management
Ohio Business College
Sheffield Village, Ohio12-2019
Skills
- Professionalism and ethics
- Family support
- Care planning
- Assessments
- Effective communication
- Recruiting and hiring
- Staff scheduling
- Teamwork
- Customer service
- Time management
- Multitasking
- Certified in CPR/AED
- HIPAA guidelines
- Staff management
- Adaptability
Timeline
Memory Care Coordinator/Schedule Coordinator
Rocky River Village
02.2024 - Current
Scheduling Coordinator
Normandy Care Center
11.2023 - 02.2024
Scheduling Coordinator/ Stna
Rocky River Village
04.2019 - Current
Diploma - Nursing/LPN
Valley College
Associate of Science - Business Administration And Management
Ohio Business College