Summary
Overview
Work History
Education
Skills
Certification
Languages
About Me
Timeline
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Jaylene Abreu

Davie,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Both timely and dependable within challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency; Focused on customer satisfaction and team productivity.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Target Team Member

Target
10.2022 - 08.2023

My positions became quite versatile, so I have worked in many areas and departments around the store when needed:

  • Operated register to process payments and collect cash payment for order totals.
  • Front desk customer service.
  • Drive up (Curbside Delivery).
  • Return to stock/ Return merchandise back onto sales-floor.
  • Starbucks barista
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Hostess

Otoro Sushi + Asian Kitchen
03.2022 - 08.2022
  • Greeted customers warmly upon arrival and provided a friendly presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported our restaurant as a server, food runner, and busser when we were busy
  • Maintained dining area clean and ready for every guest.
  • Trained new hostesses on customer service and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Commis Sushi Chef

Otoro Sushi + Asian Kitchen
06.2022 - 08.2022


Promotional Role

  • Prepared high-quality seafood, rice and ingredients for sushi.
  • Ability to work fast and sufficient
  • Placed orders to restock items before supplies ran out.
  • Maintained well-organized 'mise en place'/ set up to keep work consistent.
  • Utilized culinary techniques to create visually appealing dishes.
  • Familiarized guests on different types of fish and our menu to aid decision-making on sushi orders.

Crew Member

Dairy Queen
03.2021 - 03.2022
  • Worked front counter, pick up and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared quantitative orders, and collected payments.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Stocked shelves to organize aisles in assigned department.
  • Cleaned and maintained all areas of eatery to promote clean image.

Education

High School Diploma -

Western High School
Davie, FL
06.2022

Skills

  • Performance Maximization
  • Call Center Operations
  • Time management
  • Culinary Experience
  • Cooperative Relationships
  • Operational Efficiency and Safety
  • Dining Room Cleaning and Upkeep
  • Food Spoilage Prevention
  • Calm and Professional Under Pressure
  • POS System Operations
  • Stock Replenishment
  • Store Merchandising
  • Conscientious and Detail-Oriented
  • Hospitality and Accommodation

Certification

  • Digital Design: Word, Excel - 2021
  • Food Safety, Dairy Queen - 2021

Languages

Spanish
Native or Bilingual

About Me

I am an easy-going person with an assertive and bubbly personality. I always hold a warm and welcoming presence. I am a quick learner, highly adaptive, and if taken under consideration I will always bring my best performance. During my free time, I enjoy visiting libraries, art walks, and clay sculpting.

Timeline

Target Team Member

Target
10.2022 - 08.2023

Commis Sushi Chef

Otoro Sushi + Asian Kitchen
06.2022 - 08.2022

Hostess

Otoro Sushi + Asian Kitchen
03.2022 - 08.2022

Crew Member

Dairy Queen
03.2021 - 03.2022

High School Diploma -

Western High School
Jaylene Abreu