Jaylese Patino
West Babylon,NY
Summary
Dedicated professional with a history at HomeGoods, TJX Companies, excelling in customer service and cash handling accuracy. Demonstrated ability to enhance shopper satisfaction and mentor new staff, showcasing strong organizational skills and empathy. Achieved positive feedback through exceptional service, contributing to team sales targets.
Overview
3
3
years of professional experience
Work History
Cashier, Sales Floor Associate
HomeGoods, TJX Companies
12.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
N/A - Radiology
Nassau Community College
Garden City, NYDiploma - N/A
Freeport High School
Freeport, NY06.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Written and verbal communication
- Organizational abilities
- Professionalism and Courtesy
Languages
Spanish
Professional Working
Timeline
Cashier, Sales Floor Associate
HomeGoods, TJX Companies
12.2021 - Current
N/A - Radiology
Nassau Community College
Diploma - N/A
Freeport High School