Jaylie Hopper
Black Bear Diner
St. George,UT
1
Language
1
year of professional experience
Results-driven individual with a background in hospitality. Skilled in time management and customer service, consistently ensuring a pleasant dining experience. Eager to leverage expertise in enhancing guest satisfaction and optimizing service efficiency.
Work History
Hostess/Server
3 Months- Orchestrated guest greetings and seating arrangements to ensure a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Assisted in maintaining cleanliness and organization of dining area.
- Collaborated with servers to enhance guest experience through effective communication.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Monitored dining room activity to anticipate guest needs and improve service efficiency.
- Participated in team meetings to discuss service improvements and guest feedback.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and a friendly and warm a friendly and warm presence throughout the dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier/Cook
4 Months- Prepared food items according to Costa Vida's quality standards and recipes.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of kitchen and dining areas.
- Restocked supplies to support inventory management.
- Delivered exceptional customer service, addressing inquiries and concerns promptly.
- Adapted quickly to changing menu items and daily specials, enhancing customer experience.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Managed opening and closing shift kitchen tasks.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Education
BSN - Nursing
Skills
Food service experience
Time management
Collaboration skills
Reservation management
Teamwork
Customer engagement
Warm and friendly
Languages
Asl
Professional Working
Interests
Cooking
Adventure Travel
Passionate about balancing physical health with mental and emotional wellness.
Hiking
Camping
Running
Timeline
Hostess/Server
Black Bear Diner
05.2026 - 08.2026Read More
Cashier/Cook
Costa Vida
01.2026 - 05.2026Read More
Utah Tech University
BSN from Nursing
Read More