Jaylien Arellano
Prescott Valley,AZ
Summary
Customer-focused professional with experience at Walmart, excelling in cash handling and inventory management. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in time management and workplace safety, consistently delivering high-quality service while maintaining a clean and organized environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Grocery Stocker
Walmart
Prescott Valley, AZ
10.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing excellent service to enhance satisfaction.
- Supported inventory management by restocking shelves during downtime.
- Stocked shelves efficiently, ensuring optimal product placement and visibility.
- Monitored inventory levels, restocking items promptly to meet customer demand.
- Assisted in training new team members on stocking procedures and safety protocols.
- Collaborated with management to implement improved stocking processes and layouts.
- Led team efforts during peak hours, enhancing workflow efficiency and customer satisfaction.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Checked aisles for spills to complete quick clean-up.
- Greeted customers and directed to requested products.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
- Checked for outdated and overripe grocery items and removed from inventory.
Cashier
Walmart
Prescott Valley, AZ
08.2023 - Current
- Handled product returns and exchanges in accordance with store policies.
- Maintained accurate cash register operations, ensuring balanced drawers at shift end.
- Adapted quickly to new procedures and technology as introduced by management.
- Collaborated with team members to maintain clean and organized checkout areas.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, and locate items.
Cook
Doughboyz Pizzeria
Prescott Valley, AZ
11.2022 - 04.2023
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Collaborated with team members to streamline pizza assembly process for improved efficiency.
- Trained new staff on pizza-making techniques and kitchen safety protocols.
- Implemented quality control measures to enhance customer satisfaction through consistent product quality.
- Adapted quickly to changing menu items and customer preferences while maintaining high standards of service.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Prepared and cooked menu items following standard recipes and quality guidelines.
- Operated kitchen equipment, ensuring proper use and maintenance to uphold safety standards.
- Coordinated food preparation and cooking processes to optimize workflow during peak hours.
- Trained new kitchen staff on cooking techniques and operational procedures for consistency.
- Ensured compliance with health regulations, maintaining cleanliness and sanitation in work areas.
- Collaborated with front-of-house staff to streamline service delivery and enhance guest experience.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
EMT Certification - EMT
Granite Mountain Training
Prescott, AZ09.2025
High School Diploma -
Bradshaw Mountain High School
Prescott Valley, AZ05.2025
Skills
- Time management
- Heavy lifting
- Cleaning and sanitizing
- Workplace safety
- Customer friendly
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Product restocking
- Product knowledge
- Issue resolution
- safety and usage
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Following instructions
- Leadership qualities
Accomplishments
- Graduating EMT school
- Being the top 3 best cashiers in Walmart
- Trained and mentored [number] employees.
- Supervised team of [Number] staff members.
Certification
- EMT certification
Languages
Spanish
Native or Bilingual
Timeline
Grocery Stocker
Walmart
10.2023 - Current
Cashier
Walmart
08.2023 - Current
Cook
Doughboyz Pizzeria
11.2022 - 04.2023
EMT Certification - EMT
Granite Mountain Training
High School Diploma -
Bradshaw Mountain High School