Dynamic Orthodontic Assistant with proven expertise in patient care and orthodontic procedures at Gellerman Orthodontics. Excelled in chairside assistance, enhancing patient satisfaction and practice efficiency. Skilled in organization and verbal communication, adept at scheduling and managing patient records. Demonstrated leadership as an Assistant Team Lead at Finishline, fostering strong customer relationships and team performance. Knowledgeable in customer support, emailing, filing, and phone calls from my time as a Receptionist at Nardy Honda.
Hi, I’m
Jaylissa Nunez
Smithtown,NY
Summary
Overview
8
years of professional experience
2
Languages
Work History
Gellerman Orthodontics
Orthodontic Assistant
06.2021 - Current
Job overview
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
- Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
- Set appointments and made follow-up calls.
- Collaborated effectively with other team members to ensure smooth workflow within the practice.
- Reduced appointment wait times with efficient room setup and breakdown between patients.
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Developed comprehensive knowledge of various orthodontic appliances, enabling accurate preparation for each procedure.
Nardy Honda
Receptionist
08.2018 - 09.2019
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Finishline
Assistant Team Lead
08.2016 - 08.2018
Job overview
- Resolved escalated issues quickly and professionally, ensuring customer satisfaction while maintaining company standards.
- Managed team workload to reach targets for specific tasks.
- Built strong relationships with customers through positive attitude and attentive response.
- Cultivated relationships with key decision makers in leading retail chain accounts, achieving sustainable partnerships with retail buyers.
- Tagged and prepared new merchandise for retail sales.
Education
Plaza CollegeQueens, NY
Bachelor of Science from Dental Hygiene
08.2026
University Overview
SUNY College At Old WestburyOld Westbury, NY
Bachelor of Arts from Criminology
05.2021
University Overview
Suffolk Community CollegeLong Island, NY
Associate of Arts from Sociology
05.2019
University Overview
Skills
- Chart updating
- Elastics placement
- Orthodontic archwire changes
- Orthodontic bonding
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling
- Greeting and Seating Clients
Languages
Spanish
Professional Working
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeLocation Preference
RemoteImportant To Me
Work-life balanceTimeline
Orthodontic Assistant
Gellerman Orthodontics
06.2021 - Current
Receptionist
Nardy Honda
08.2018 - 09.2019
Assistant Team Lead
Finishline
08.2016 - 08.2018
Plaza College
Bachelor of Science from Dental Hygiene
SUNY College At Old Westbury
Bachelor of Arts from Criminology
Suffolk Community College
Associate of Arts from Sociology