Jayln Seals
Chicago,IL
Summary
Well-rounded guide successful at giving entertaining tours of The Merchandise Mart. Highly educated and bilingual. Enjoys communicating knowledge of local sites to visitors and residents alike.
Overview
3
3
years of professional experience
Work History
Tour Guide
GCJ Hospitality Resoures
07.2023 - Current
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Built personal relationships with guests to promote positive experiences.
Floor Associate
Walmart
09.2022 - 05.2023
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Associate
South Shore Works
06.2020 - 08.2020
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Volunteering to give back to people in the community for those who need.
Education
High School Diploma -
Hillcrest High School
Country Club Hills, IL05.2022
Skills
- Sales and Merchandising
- Customer Engagement
- Local Arts and Culture
- Tourism Development
- Communication
Timeline
Tour Guide
GCJ Hospitality Resoures
07.2023 - Current
Floor Associate
Walmart
09.2022 - 05.2023
Associate
South Shore Works
06.2020 - 08.2020
High School Diploma -
Hillcrest High School
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