Summary
Overview
Work History
Education
Skills
Timeline
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Jayln Seals

Chicago,IL

Summary

Well-rounded guide successful at giving entertaining tours of The Merchandise Mart. Highly educated and bilingual. Enjoys communicating knowledge of local sites to visitors and residents alike.

Overview

3
3
years of professional experience

Work History

Tour Guide

GCJ Hospitality Resoures
07.2023 - Current
  • Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
  • Informed tour members of safety risks associated with attractions, confirming customer security.
  • Delivered timely and accurate updates to tour coordinator regarding tour progress.
  • Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
  • Built personal relationships with guests to promote positive experiences.

Floor Associate

Walmart
09.2022 - 05.2023
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Answered questions about store policies and addressed customer concerns.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Associate

South Shore Works
06.2020 - 08.2020
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Volunteering to give back to people in the community for those who need.

Education

High School Diploma -

Hillcrest High School
Country Club Hills, IL
05.2022

Skills

  • Sales and Merchandising
  • Customer Engagement
  • Local Arts and Culture
  • Tourism Development
  • Communication

Timeline

Tour Guide

GCJ Hospitality Resoures
07.2023 - Current

Floor Associate

Walmart
09.2022 - 05.2023

Associate

South Shore Works
06.2020 - 08.2020

High School Diploma -

Hillcrest High School

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Jayln Seals