Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaylon Barnett

Tulsa,Oklahoma

Summary

Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience. Hardworking candidate skillful in providing excellent customer service. Proven track record of resolving customer issues in a timely manner while upholding the highest standards of customer satisfaction. Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success. Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed to streamlining processes to improve customer service efficiency and satisfaction. Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hardworking by peers and can be relied upon to help

team achieve its goals.

Overview

3
3
years of professional experience

Work History

Delivery Driver/Customer Service

American Frieght
10.2023 - 02.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated light trucks to deliver loads as far as 100 miles from home location.

House Mover

Bison Moving Company
07.2023 - 10.2023
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 100-200 lbs.
  • Improved customer satisfaction by providing exceptional care in handling their possessions during relocations.

Package Handler

FedEX
05.2022 - 04.2023
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed safety regulations to maintain safe work environment.

Personal Shopper

Walmart
01.2021 - 12.2022
  • Participated in team meetings to discuss new ideas for improving overall quality of customer service provided
  • Ensured customers received their orders in timely manner, providing excellent customer service at every opportunity
  • Drove company vehicle on assigned routes to make deliveries to customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

High School -

East Central High School
Tulsa, OK
04.2022

Skills

  • Positive Attitude
  • Customer Service
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Dependable and reliable
  • Loading and unloading
  • Order picking and processing
  • Map reading and navigation skills

Timeline

Delivery Driver/Customer Service

American Frieght
10.2023 - 02.2024

House Mover

Bison Moving Company
07.2023 - 10.2023

Package Handler

FedEX
05.2022 - 04.2023

Personal Shopper

Walmart
01.2021 - 12.2022

High School -

East Central High School
Jaylon Barnett