Summary
Overview
Work History
Education
Skills
Quote
Awards
Work Preference
Work Availability
Timeline
SeniorSoftwareEngineer
JAYLON BRITT

JAYLON BRITT

Nashville,TN

Summary

  • Dedicated and results-driven professional seeking to contribute to a dynamic team environment. Offering strong organizational, communication, and problem-solving skills, alongside a creative perspective honed through art and design experience. Proven background in customer service, program management, and strategic planning. Eager to apply my skills to support company goals, drive customer satisfaction, and make a positive impact in any role.

Overview

10
10
years of professional experience

Work History

Real Program Specialist

Oasis Center Inc.
Nashville , Tn
11.2024 - Current

College Mentor

Oasis Center Inc.
09.2022 - Current
  • Supported students individually and in groups to develop essential academic, career, and social skills
  • Maintained detailed and accurate records of student progress in the Salesforce database, ensuring data integrity and accessibility for reporting
  • Coordinated, planned, and supervised programs designed to increase college access awareness, engaging students with targeted programming to expand their understanding of educational opportunities and support their academic and career development

Art Therapist

Memphis Jewish Home And Rehab
04.2019 - 09.2022
  • Reviewed research and literature on art therapy, psychology and related disciplines to remain abreast of emerging developments in treatment techniques
  • Evaluated residents/patients on individual basis as required to determine needs for art therapy through hands-on workshops
  • Performed evaluations of each patient to assist with diagnostic differentiation
  • Preemptively elected and prepared artistic media and related equipment to streamline therapy session objectives
  • Juggled multiple projects and tasks to ensure high quality and timely delivery
  • Conducted individual therapy sessions with Dementia patients focused on addressing symptoms and urges
  • Tracked progress or regression in treatment, documented behaviors and presented findings
  • Assist with care of pets involved in pet therapy program

Customs Trade Coordinator

Fedex Logistics
11.2019 - 11.2020
  • Improved customer satisfaction by finding creative solutions to problems
  • Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
  • Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
  • Maintain and keep current all shipment documentation in compliance with all record keeping requirements
  • Improved operations by working with team members and customers to find workable solutions
  • Earned reputation for good attendance and hard work
  • Prepared and processed import and export documentation according to customs regulations, laws and procedures
  • Calculated duty and tariff payments owed on each shipment based on standard tables and legal requirements
  • Cleared goods through customs and verified delivery to client destinations
  • Recognized by management for providing exceptional customer service
  • Defined strategies and created a plan to achieve ambitious operational objectives

Web Marketing and Community Relations Intern

Baptist Memorial Health Care
05.2018 - 07.2018
  • Assisted participants with completing registration forms for free medical visits
  • Improved Search Engine Optimization (SEO) through content management
  • Provided marketing and promotions staff support for Baptist Operation Outreach health fairs and events
  • Researched digital marketing practices for website design (i.e., home page content and site layout, online payment and insurance information, etc.) and other special projects as needed
  • Reviewed digital analytics and assisted in tracking and production
  • Updated web pages and email campaigns; also edited for various marketing and social media initiatives
  • Presented talks at community groups to promote organizational mission and programs
  • Collaborated with team members to identify and accomplish agency objectives
  • Earned reputation for good attendance and hard work
  • Created agendas and communication materials for team meetings

President/Student Peer Mentor

Scholars Academy (Summer Program)
06.2015 - 07.2018

- Developed and maintained a supportive peer network, offering advice and emotional support while cultivating a sense of belonging and inclusivity.

- Provided mentorship and guidance to new and returning students, helping them navigate academic challenges and connect with university resources.

- Organized and facilitated workshops, events, and activities to enhance student leadership skills, community involvement, and campus culture.

- Advocated for student needs and concerns by liaising with faculty, administration, and student organizations to implement improvements and create a positive campus experience.




Leasing Consultant

The Grove of Murfreesboro
04.2015 - 07.2015
  • Customer service representative for showing and leasing apartments to prospective residents
  • Assisted prospective tenants in paperwork completion and other logistics, facilitating smooth move-in processes and effective communication
  • Established strong, professional relationships with property maintenance and residents by promoting team collaboration and delivering exemplary service
  • Boosted occupancy by 90% by leveraging market knowledge and successful promotional strategies geared particularly to college

Education

Bachelor of Arts - Art Practices W/ Concentration in Graphic Design

Middle Tennessee State University
Murfreesboro, TN
08-2019

Skills

  • Advanced Microsoft Office (Word, Excel, PowerPoint)
  • Skilled in Adobe Suite (Premiere Pro, Illustrator, After Effects, Photoshop)
  • Website design and content management
  • Data entry and quality record-keeping
  • Sales and program management
  • Critical thinking and planning
  • First Aid/CPR certified

Quote

When we can begin to take our failures nonseriously, it means we are ceasing to be afraid of them. It is of immense importance to learn to laugh at ourselves.
Katherine Mansfield

Awards

  • Bohan Art Gallery: Featured in Black History Month art exhibit for a printmaking project.
  • Dean's List: Consistently recognized for academic excellence.
  • President: Led extracurricular activities, promoting student engagement and leadership development.
  • MTSU Scholars Academy: Chairman, responsible for organizing events and mentoring peers.
  • Young & Educated Association: Actively contributed to initiatives supporting educational access and empowerment.
  • National Honor Society (NHS): Member, demonstrating commitment to scholarship, leadership, and service.
  • National Beta Club (NBC): Member, upholding high standards of academic achievement and community service.
  • Phi Beta Sigma Fraternity, Inc.: Member, fostering brotherhood, academic success, and community service.
  • Presidential Coin Recipient: Awarded at MTSU for outstanding leadership and contribution to campus life.

Work Preference

Work Type

Full Time

Work Location

HybridRemote

Important To Me

Work-life balanceCareer advancementCompany CultureFlexible work hoursPaid time offWork from home optionHealthcare benefitsPersonal development programsTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Real Program Specialist

Oasis Center Inc.
11.2024 - Current

College Mentor

Oasis Center Inc.
09.2022 - Current

Customs Trade Coordinator

Fedex Logistics
11.2019 - 11.2020

Art Therapist

Memphis Jewish Home And Rehab
04.2019 - 09.2022

Web Marketing and Community Relations Intern

Baptist Memorial Health Care
05.2018 - 07.2018

President/Student Peer Mentor

Scholars Academy (Summer Program)
06.2015 - 07.2018

Leasing Consultant

The Grove of Murfreesboro
04.2015 - 07.2015

Bachelor of Arts - Art Practices W/ Concentration in Graphic Design

Middle Tennessee State University
JAYLON BRITT