Summary
Overview
Work History
Education
Skills
Timeline
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Jaylon Matthews

Houston

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

8
8
years of professional experience

Work History

Security Officer

Securitas
02.2023 - Current
  • Work at an auction site and you have to check in and check out cars and be accountable for every car that enters and leaves. Have to patrol the lot in the security vehicle and go to various checkpoints and observe and report things you see about the fencing or guard rails of the lot

Customer Service Representative

Alorica
08.2021 - 01.2023
  • Responded to customer requests for products, services, and company information.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Delivered prompt service to prioritize customer needs.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Warehouse Member

Amazon
05.2019 - 06.2021
  • On the line packing boxes.
  • Breaking down boxes, breaking down and moving pallets.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Home Depot
10.2018 - 03.2019
  • Overnight stocking merchandise on shelves to remain in stock.
  • Organizing the sales floor to create a pleasant and safe shopping environment.
  • Unloading trucks.
  • Freight Team

Food Service Worker/Host

George Bush Intercontinental Airport
09.2017 - 08.2018
  • Cashier
  • Made and Served food
  • Seated Customers

Education

High School Diploma - Computer Science

Westfield High School
05.2016

Skills

  • Packaging
  • Stocking
  • Food service
  • Customer service, Communication, Critical Thinking, Team Work, Computer skills, Leadership Adaptability
  • Cashiering
  • Sales
  • Organizational skills
  • Host/hostess experience
  • Warehouse experience
  • Driving
  • Delivery driver experience
  • Freight
  • Box Truck
  • Load & Unload
  • Forklift
  • Pallet Jack
  • Merchandising
  • Courier
  • Order Picking
  • Security
  • Van Driver
  • Shipping & Receiving
  • Route Driving
  • Microsoft Office
  • Food Preparation
  • Microsoft Excel
  • Microsoft Word
  • Commercial Driving
  • Cleaning Experience
  • Computer Operation
  • Call center
  • Personnel screening
  • Electronic surveillance
  • Interior and exterior patrol
  • Scheduling
  • Complaint resolution
  • Stress management
  • Adaptive team player
  • Organization and time management
  • Social perceptiveness
  • Multitasking Abilities
  • Flexible and adaptable
  • Dependable and responsible
  • Order review
  • ServSafe
  • Food handling standards
  • Productivity and efficiency

Timeline

Security Officer

Securitas
02.2023 - Current

Customer Service Representative

Alorica
08.2021 - 01.2023

Warehouse Member

Amazon
05.2019 - 06.2021

Home Depot
10.2018 - 03.2019

Food Service Worker/Host

George Bush Intercontinental Airport
09.2017 - 08.2018

High School Diploma - Computer Science

Westfield High School

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Jaylon Matthews