Jamikah Middlebrooks
Tacoma,WA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Security Officer
Pierce County Security/Pacific Coast Security
Tacoma, WA
04.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured 5 doors in office and main building.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Warehouse Associate
Quality Custom Distribution
Kent, WA
04.2021 - 04.2022
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Wrapped pallets in shrink wrap prior to loading.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Warehouse Associate
Amazon Fulfillment
DuPont, WA
11.2019 - 11.2020
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
Dry Good Selector
Pet Food Experts Inc
Fife, WA
01.2019 - 09.2019
- As a dry goods selector I fulfill orders coming in from different companies in need of products we have in stock
- As of June 2019, was selected to be second in command for the Dry Goods lead position
- I also was elected to represent the Dry Goods department on the safety committee.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Receiving Associate
Fun-world Easter Unlimited
Sumner, WA
06.2018 - 10.2018
- Promptly unload boxes from inside of containers
- Unloaded pallets and deliveries and organized products in warehouse.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Warehouse Associate
Amazon.com Fulfillment Center
Kent, WA
08.2017 - 11.2017
- Pick items to fulfill customer orders
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Completed over 50 customer orders each day in warehouse setting
Support Coach
Integrity Staffing Solutions
Kent, WA
04.2017 - 08.2017
- Provide temporary associates with positive and/or negative feedback based on their production and/ or quality of work
Warehouse Associate
Integrity Staffing Solutions
Kent, WA
04.2017 - 04.2017
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Team Member
Jo-Ann Fabric and Craft Stores
Fresno, CA
10.2015 - 02.2017
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Team Member
Jo-Ann Fabric and Craft Stores
Fresno, CA
10.2014 - 01.2015
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
High School Diploma -
Curtis Senior High School
University Place, WA06.2011
Skills
- Answering Phones (1 year)
- Cash Handling (2 years)
- Cash Register (2 years)
- Typing (1 year)
- Customer Service (2 years)
- Packaging
- Communication skills
- Windows
- Attentive and Observant
- Detailed Activity Logs
- Team Player
- Efficient and Detail-Oriented
- MS Office Proficiency
- Understanding Customer Needs
Timeline
Security Officer
Pierce County Security/Pacific Coast Security
04.2022 - Current
Warehouse Associate
Quality Custom Distribution
04.2021 - 04.2022
Warehouse Associate
Amazon Fulfillment
11.2019 - 11.2020
Dry Good Selector
Pet Food Experts Inc
01.2019 - 09.2019
Receiving Associate
Fun-world Easter Unlimited
06.2018 - 10.2018
Warehouse Associate
Amazon.com Fulfillment Center
08.2017 - 11.2017
Support Coach
Integrity Staffing Solutions
04.2017 - 08.2017
Warehouse Associate
Integrity Staffing Solutions
04.2017 - 04.2017
Team Member
Jo-Ann Fabric and Craft Stores
10.2015 - 02.2017
Team Member
Jo-Ann Fabric and Craft Stores
10.2014 - 01.2015
High School Diploma -
Curtis Senior High School
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