MICHELLE ISAAC
Houston,Tx
Summary
Diligent Security professional with nine years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Medical Transport Driver with exceptional knowledge of operating handicap-accessible passenger vans within houston area. Safely and securely transports patients and helps clients transfer between destinations. Keeps vehicle sanitary and clean for pleasant passenger experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Officer
Champion Security Service
05.2024 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Reported suspicious activities and persons to law enforcement.
- Conducted regular patrols of key areas to spot and control security concerns.
ARMED MESSENGER DRIVER
GARDA CASH LOGISTIC SERVICES
01.2020 - Current
- Responsible for the transport of coin, currency, and other valuables
- Responsible for customer reaction as the issue and receive receipts of confirmation from customers to verify the transfer of valuable
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Built professional relationships with customers and business partners to establish trust and credibility.
SECURITY OFFICER (FULL TIME)
ALLIED UNIVERSAL SECURITY SERVICES, SYSTEMS AND SOLUTIONS
09.2015 - 01.2020
- First position work console monitoring CVV camera's access cards, DAR, answering phone operating entry gates
- As well as overring patrolling garages outside perimeter of a corporate building offices inside the building offices maintaining security of the building.
ATTENDANT / PROVIDER
GIRLINGS HOME HEALTH
09.2014 - 06.2016
- Assist client with medication, meal prep, cleaning, transportation, and doctor's appointment.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Promptly responded to all requests for assistance.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
ATTENDANT CARE PROVIDER
HUMAN HEALTH SERVICES INC HOME
06.2011 - 05.2014
- Assist client with meal prep, medication administration, doctor's appointment, cleaning, and transportation.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Completed regular check-ins and progress report for each client.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Education
No Degree - Sterile Processing Technician
Fortis College- Houston North
Houston, TX01.2025
Associate - Criminal Justice- Forensic Science
American InterContinental University
9999 Richmond Ave, Houston Tx. 770422027
High School Diploma -
KASHMERE HIGH SCHOOL
6900 Wileyvale Rd. Houston Tx, 7702805.1997
Skills
- Typing
- Answering phone
- Activating business access cards (2 years)
- Security
- Management
- Stocking (1 year)
- Customer Service (2 years)
- Organizational skills (Less than 1 year)
- CCTV Monitoring
- Access Control
- Conflict de-escalation
Certification
- Class A Registered Barber - Present
- Security Guard
- Armed Site Supervisor (09/01/18 - Present)
Additional Information
Security at Fed EX. Release dates for vendors Fed Ex drivers and employers sign-in visitors' vendors. Also inventory in college warehouse. Some office assistant work.
Willingtorelocate
- San Antonio, TX
- Dallas, TX
- Houston, TX
Personal Information
Authorized To Work: US
Timeline
Security Officer
Champion Security Service
05.2024 - Current
ARMED MESSENGER DRIVER
GARDA CASH LOGISTIC SERVICES
01.2020 - Current
SECURITY OFFICER (FULL TIME)
ALLIED UNIVERSAL SECURITY SERVICES, SYSTEMS AND SOLUTIONS
09.2015 - 01.2020
ATTENDANT / PROVIDER
GIRLINGS HOME HEALTH
09.2014 - 06.2016
ATTENDANT CARE PROVIDER
HUMAN HEALTH SERVICES INC HOME
06.2011 - 05.2014
No Degree - Sterile Processing Technician
Fortis College- Houston North
Associate - Criminal Justice- Forensic Science
American InterContinental University
High School Diploma -
KASHMERE HIGH SCHOOL
- Class A Registered Barber - Present
- Security Guard
- Armed Site Supervisor (09/01/18 - Present)
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