Jaylon McDonald

• Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
• Facilitated vehicle flow by managing traffic control and parking in assigned area.
• Answered general questions about parking fees, facilities, and directions.
• Used hand signals or flashlights to direct motorists to parking areas or parking spaces.

• My job as a service agent for Avis is cleaning cars, preparing them to be rented, and preparing cleaning supplies for other service agents
• Maintained well-developed relationships with customers and fellow employees using strong problem-solving and positive engagement skills.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Documented problems and corrective actions to maintain records.

• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

• My jobs at dollar tree include stocking, unloading trucks, and cashiering.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked well in a fast-paced, high pressure environment

• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Greeted and served customers
• Answered customer questions
• Maintained a positive relationship with coworkers
• Took cash and credit card payments
• Maintained store cleanliness
• Restocked supplies
• Provided customer service with a smile