Jaylon Mckey
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
5
5
years of professional experience
Work History
Cook
Whataburger
06.2024 - Current
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Resolved customer complaints regarding food quality or services provided.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Cook
IHOP
06.2024 - 09.2024
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Resolved customer complaints regarding food quality or services provided.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Team Member
Sky Zone Trampoline Park
08.2023 - 02.2024
- Ensured safety of all trampoline users by enforcing rules and regulations.
- Monitored jumpers to prevent unsafe behavior, such as double bouncing or flipping.
- Provided instruction to new patrons on proper use of the facilities' trampolines.
- Resolved customer complaints regarding use of the facility's trampolines promptly and professionally.
Team Member
AMC Theatres
11.2022 - 05.2023
- Checked tickets for accuracy and directed customers to their seats.
- Greeted customers and provided them with information about movie showtimes.
- Assisted customers in selecting films, snacks, and merchandise.
- Operated cash registers to process customer transactions.
- Ensured theater cleanliness by sweeping aisles and wiping down surfaces between shows.
- Maintained inventory of concession items such as popcorn, candy, and beverages.
- Handled customer complaints in a professional manner and referred difficult issues to the manager.
- Checked identification of patrons purchasing restricted-age tickets or items.
- Provided excellent customer service by answering questions about movies and services offered by the theater.
- Monitored guests during movie screenings to ensure that everyone was following theater policies.
Team Member
SUBWAY®Restaurants
06.2019 - 08.2020
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
Education
High School Diploma -
Desiderata High School
05-2022
Skills
- Food handling
- Sanitation
- Cash handling expertise
- Food Safety Standards
- Excellent customer service
- Strong Work Ethic
- Ticket Collection
- Problem-Solving
- Clear Communication
- Time Management
- Physical Stamina
- Organizational Skills
- Team Collaboration
- Adaptability
- Courteous and professional demeanor
- Positive Attitude
- Cleaning
- Heavy Lifting
- Complaint resolution
- Complex Problem-Solving
- Decision-making capabilities
- Sales expertise
- Hospitality and accommodation
- Creativity and Innovation
Timeline
Cook
Whataburger
06.2024 - Current
Cook
IHOP
06.2024 - 09.2024
Team Member
Sky Zone Trampoline Park
08.2023 - 02.2024
Team Member
AMC Theatres
11.2022 - 05.2023
Team Member
SUBWAY®Restaurants
06.2019 - 08.2020
High School Diploma -
Desiderata High School