Proven achiever with a history at Reineke Ford Lincoln, I excel in customer service and workflow management, enhancing customer satisfaction and streamlining processes. Skilled in computer applications and communication, I successfully up sold services and optimized rental operations, significantly reducing vehicle downtime. I elevate my expectations higher for myself and my clients to ensure I achieve the best alternative in every situation. I am fully committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with the best possible service.
Customer Service
Computer Skills
Service Estimates
Vehicle assessment
Excellent Communication
Documentation And Reporting
Listening Skills
Workflow Management
Team player mentality
Strong Work Ethic
Sales and Upselling