Jaylyn Dean
Cordova,TN
Summary
Adaptable and intellectually driven candidate with a strong foundation in pharmaceutical logistics, retail leadership, and regulated operations. Currently pursuing an Associate of Science in Radiography, developing key skills in patient care, diagnostic imaging, and clinical documentation. Known for analytical thinking, cross-functional collaboration, and precision in fast-paced, compliance-driven environments. Equally equipped to contribute in healthcare, logistics, or customer-facing roles, with a commitment to integrity, continuous learning, and operational excellence.
Overview
5
5
years of professional experience
Work History
Picker/Packer
Toprx (Pharmaceutical)
Memphis, TN
05.2021 - 11.2025
- Executed regulated pharmaceutical fulfillment workflows with a high degree of accuracy and accountability, reinforcing core competencies in sterile handling, HIPAA-sensitive logistics, and protocol-driven task execution—skills directly transferable to clinical environments.
- Leveraged RF scanning and logistics management systems to track, verify, and maintain inventory integrity, supporting interdepartmental coordination, and enhancing operational throughput.
- Operated material handling equipment within strict safety and compliance frameworks (OSHA, GMP), emphasizing patient safety-aligned practices and procedural discipline.
- Conducted cycle counts and performed discrepancy analyses to support continuous quality improvement, mirroring the precision and investigative mindset required in diagnostic imaging and clinical documentation.
- Maintained a sterile, tightly regulated work environment aligned with pharmaceutical and healthcare standards, demonstrating readiness for audits, inspections, and high-stakes compliance reviews.
Sales Associate
Zumiez
Memphis, TN
10.2020 - 07.2021
- Delivered personalized product recommendations and high-engagement service, consistently exceeding sales targets and contributing to elevated customer satisfaction scores.
- Applied a consultative sales methodology to effectively communicate product value, brand positioning, and promotional offerings, driving revenue growth and client retention.
- Supported daily operations including inventory reconciliation, merchandising execution, and adherence to loss prevention, cash handling, and store compliance protocols.
- Resolved customer concerns and return inquiries with professionalism and diplomacy, strengthening brand trust and fostering long-term loyalty.
- Collaborated on the execution of seasonal merchandising campaigns and visual strategies, aligning team efforts with storewide performance objectives and brand standards.
Manager
City Gear Outlet
Memphis, TN
11.2020 - 05.2021
- Completed a formal leadership development program with an emphasis on multi-unit operational strategy, team development, customer experience optimization, and performance-driven retail execution.
- Collaborated with senior leadership to manage day-to-day operations, including inventory control, sales forecasting, and multi-shift team coordination, ensuring alignment with organizational goals and KPIs.
- Played an active role in talent acquisition and retention by screening applicants, conducting interviews, and facilitating structured onboarding, and continuous coaching for staff performance improvement.
- Applied advanced conflict-resolution techniques to de-escalate customer concerns, balancing brand integrity with empathetic, policy-aligned service delivery.
- Strengthened local brand positioning by executing data-informed merchandising strategies, and supporting hyper-local marketing campaigns designed to drive customer engagement and long-term loyalty.
Education
Associate of Science - Radiography And X-ray
Southwest Tennessee Community College
Memphis, TN12-2025
High School Diploma -
Tennessee Connections Academy
White House, TN05-2021
Skills
- Regulatory compliance and safety protocols (GMP, OSHA, HIPAA)
- Operational workflow optimization
- Inventory control and supply chain accuracy
- Team leadership and personnel development
- Diagnostic imaging foundations (in progress)
- Conflict resolution and de-escalation strategy
- Customer experience optimization
- Cross-functional collaboration
- Clinical documentation and compliance (in progress)
- Strategic merchandising and market responsiveness
- Time management in high-pressure environments
- Technical systems proficiency (RF scanning, POS, inventory software)
- Professional communication and interpersonal intelligence
- Ethical decision-making and accountability
- Adaptability across regulated industries
Timeline
Picker/Packer
Toprx (Pharmaceutical)
05.2021 - 11.2025
Manager
City Gear Outlet
11.2020 - 05.2021
Sales Associate
Zumiez
10.2020 - 07.2021
Associate of Science - Radiography And X-ray
Southwest Tennessee Community College
High School Diploma -
Tennessee Connections Academy
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